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Karla Chloé Colón

Karla Chloé Colón

Experience

TJX Companies

Vendor Trade Compliance Specialist

TJX Companies

Jul 2016

TJX Companies

EDI Vendor Compliance Coordinator

TJX Companies

Apr 2016 - Jul 2016

Freelance

Graphic Designer

Freelance

Jan 2006 - Jan 2016

• Custom logos and branding. • Photography and editing. • Marketing and promotional materials. • Wedding and special events invitations.

Partners in Care

Home Health Aide Supervisor

Partners in Care

Oct 2015 - Jan 2016

Partners In Care

Home Health Aide Supervisor

Partners In Care

Jan 2015 - Jan 2015

OfficeMax

Customer Experience Manager

OfficeMax

Aug 2014 - Oct 2014

• Follow up with customers to ensure satisfaction. • Drive customer satisfaction issuing resolutions. • Train and develop selling skills and product knowledge. • Coach and motivate associates encouraging risk taking. • Analyzed customer experience reports and comments and took action accordingly.

House of Alicea

Public Relations Consultant

House of Alicea

Aug 2014 - Oct 2014

• Brand consultation. • Sponsorships.

Adran Alicea

Design Assistant

Adran Alicea

Jul 2014 - Oct 2014

BorinCuba Café

Front End Associate

BorinCuba Café

Jan 2009 - May 2009

• Customer service. • Head cashier. • Food preparation. • Routinely cleanup.

Environmental Protection Agency

Administrative Assistant

Environmental Protection Agency

Ended in May 2007

• Monitored outgoing/incoming phone calls and walk-ins. • Followed up with clients. • Organized the Water Quality department’s entire EPA compliance forms. • Implemented a new database system for record keeping. • Data entry, typing and filing.

Karla Chloé

Fashion Designer

Karla Chloé

Jan 2007

• Womenswear -Sportswear -Special Occasion • Swimwear

OfficeMax

Assistant Store Manager

OfficeMax

Oct 2014 - Nov 2015

• Coaching & development of team members providing positive and constructive feedback. • Screen candidates & schedule interviews. • Conduct interviews & make hiring decisions. • Train & develop selling skills and product knowledge in order to drive sales beyond expectations. • Address behaviors and issue counseling or corrective measures, if necessary. • Manage all HR, cash office and logistics filing. • Create weekly schedule and supervise attendance. • Oversee & process payroll on a weekly basis. • Create, maintain, and oversee the Store Manager’s and store’s calendar of events.

OfficeMax

Operations Manager

OfficeMax

Jul 2013 - Aug 2014

• Oversee the front and back-end operations of the store as well as the sales floor stocking and planogram processes. • Support store leadership in actions to interview, select, train and develop store associates. • Attend to issues that arise between associates or with customer on site. • Create and maintain visual window displays. • Lead the store’s shrink and safety plans. • Ensure backend procedures are completed and maintained to standards. • Maintain proper cash handling procedures, files and reports. • Validate the store’s merchandising standards, including data integrity and weekly ad sales. • Follow up and resolve any customer complaints to ensure customer satisfaction. • Monitor operational and logistics reports to identify opportunities.

OfficeMax

Merchandising and Stock Associate

OfficeMax

Mar 2010 - Jul 2013

Managed inventory adjustments and visual standards: • Processed and completed Purchase Orders (PO) and Return to Vendors (RTVs) • Completed price changes and ensured all the visual standards were maintained. • Freehand organization of merchandise. • Became a Trusted Advisor by offering the total solution for all customer's needs. • Full checkout process: offering Rewards card, protection plans and additional Tech services. • Completed planograms and visual displays.

Ropajes, Inc

Production Assistant & Sample Maker

Ropajes, Inc

Jul 2007 - Jul 2011

• Organized and maintained the showroom. • Controlled inventory and pulled sample garments. • Assisted with email marketing and social media. • Coordinated runway shows and community events. • Fit and altered garments. • Created and executed garments.

Education

Fashion Institute of Technology

fashion design

Fashion Institute of Technology

Free Code Camp

computer software engineering

Free Code Camp

Ropajes, Inc

apparel design

Ropajes, Inc