Hi there,
If you're reading this page, you're probably in the hiring process for a company that uses Remote.
We help companies to hire employees on their behalf, in countries where they don't have a legal entity. Our job is to make hiring, payroll, and benefits as easy as possible for companies around the world, and we're excited to support you along your employment journey!
On this page, you'll find all the information you need to feel confident about what working via Remote means.
If you have any questions related to employment in the country you live and work in, you can visit our Country Explorer page for more specific information.
Remote is trusted by over 20,000 employees and contractors around the world, enabling them to work with companies they otherwise wouldn't be able to be employed by.
Who's responsible for what?
Salary and compensation
Sending your offer letter
Onboarding you to Remote
You'll be invited to provide personal details in the Remote platform.
Sending your employment contract
Right to work, visas, and immigration checks
Your benefits package
Both - We make sure you receive all local statutory benefits, and in some countries offer additional benefits like health insurance.
Both - In some countries, the company may offer additional benefits via Remote.
Onboarding you to the company
Your day-to-day work and priorities
Sending and managing equipment
Personal Time Off (PTO) tracking
Approving Personal Time Off (PTO) requests
Someone from your hiring company will review and accept/reject your time off requests
Public Holidays
Interpersonal conflicts in the workplace
Expense Policy
Expense approval
Someone from your hiring company will review and accept/reject your expense requests
Expense reimbursement
Payroll of salary and taxes
Resignations
Both - let your company know, then submit your resignation to Remote
Both - let your company know, then submit your resignation to Remote
Disciplinary policies
Platform issues
Employment verification
Salary and compensation
Sending your offer letter
Onboarding you to Remote
You'll be invited to provide personal details in the Remote platform.
Sending your employment contract
Right to work, visas, and immigration checks
Your benefits package
Both - In some countries, the company may offer additional benefits via Remote.
Onboarding you to the company
Your day-to-day work and priorities
Sending and managing equipment
Personal Time Off (PTO) tracking
Approving Personal Time Off (PTO) requests
Someone from your hiring company will review and accept/reject your time off requests
Public Holidays
Interpersonal conflicts in the workplace
Expense Policy
Expense approval
Someone from your hiring company will review and accept/reject your expense requests
Expense reimbursement
Payroll of salary and taxes
Resignations
Both - let your company know, then submit your resignation to Remote
Disciplinary policies
Platform issues
Employment verification
Frequently asked questions
What public holidays will I adhere to?
You should generally adhere to the public holidays in the location in which you are employed, although this is often handled through your company’s internal policy. You should log any public holidays in the Remote platform as a time off request for visibility. Check out our Country Explorer page to see the list of holidays in your country!
When will I receive benefits information?
It can sometimes take several weeks for employees to receive welcome packets and detailed information from our benefits providers. If you have not received information two weeks after your onboarding, please reach out to our team and we will open an investigation with our providers.
Where do I submit expenses?
You’re able to submit expenses directly into the Remote platform. Expenses are due and must be approved by the 11th of each calendar month in order for you to receive your reimbursement in that month’s paycheck. Find out more about submitting expenses in Remote.
How can I take time off?
You can log all your time off on the Remote platform, where your company will have direct access to approve or deny your time off requests. Find out more about time off with Remote. To confirm your personal time off (PTO) balance you can reach out to our support team.
When will I be paid?
Pay day is dependent on the country you’re employed in. We process bank transfers for salaries on the last business day of each month. When you receive your salary will be dependent on the speed of the bank that is processing the payment.
Brazil, Canada, the United States, and some other countries require bi-monthly payroll, with half your salary in the first payment on the 15th of the month and the remaining salary in the second payment on the last day of the month.
Where can I find information about my probationary period?
The length of your probationary period is stipulated within your employment agreement and will be available on the Remote platform. Find out more about probation periods with Remote. If you have questions regarding the remaining duration of your probationary period, you can reach out to our team or your company for more information.
Where can I find more information?
To see more of the most common questions about getting started with Remote, check out our Onboarding FAQs.
Discover how Remote can make international hiring easier.
You can dive deeper into Remote’s Help Documentation or reach out to our User Happiness Team at help@remote.com.