No one likes terminating an employee. However, it’s often necessary to protect your company and your employees from risk.
That said, there’s still a right way and a wrong way to let an employee go — and any mistakes you make could have serious consequences. Therefore, it’s important to know how to conduct the termination process legally, sensitively, and professionally.
In this article, we’ll explain how to terminate an employee, and explore some key considerations and best practices that you should keep in mind throughout the process.
Here’s what you need to know.
In general, there are many reasons why you may need to terminate an employee. In many cases, it might be involuntary; for example, the role may become redundant due to technological advancements, loss of customer demand, unexpected competitor gains, or business closure.
Alternatively, if the business falls under new management, the new regime may deem the role insufficient and out of step with the new direction they’d like to take.
You may also need to terminate an employee due to consistently poor performance. This can include:
Finally, your employee might be terminated for gross misconduct, as detailed below.
Serious misconduct (sometimes called gross misconduct) may justify immediate termination if an employee engages in behavior such as theft, harassment, or fraud.
It’s important to note that, before you can terminate, you may need to conduct an investigation (with the employee in question usually suspended pending the outcome).
Some examples of serious misconduct can include:
In some instances, you may be required to work with relevant law enforcement agencies, such as the police. If the case in question has involved criminal activity (or suspected criminal activity), it’s highly recommended to consult with your legal counsel before taking any further action.
All US states (except Montana) allow employers and employees to end an employment agreement at any time, for any reason. This is called “at-will” employment.
There are two key considerations for at-will employment:
US employers can generally terminate employees at any time under at-will employment, as long as the reason is not discriminatory, retaliatory, or otherwise unlawful.
Your own company policies are relevant here, too. For instance, many countries mandate that, if an employee is performing poorly, they must be given an opportunity to turn things around. Usually, this means setting up a formal performance improvement plan (PIP), conducting regular progress reviews, and outlining clear goals and expectations that the employee must meet.
Ultimately, though, you should look at each individual case on its own merits. Consider the following:
If the answer to any of these questions is “yes,” then you may have grounds for termination.
If you work with a global HR partner like Remote , our in-country experts can advise on the legality of termination in each individual case, and ensure that your company is protected and fully compliant with all relevant laws and processes.
To learn more about how we can help, speak to one of our friendly experts , or check out our in-depth offboarding guide below:
If the termination is deemed to be legal and warranted from a legal perspective, you will need to start putting together the relevant documentation. This acts as a paper trail, and should include any documented past warnings, incident reports, meeting transcripts or minutes, and performance reviews.
Employers should follow a structured termination process that includes notifying the employee, revoking system access, calculating final pay, and updating HR records.
Once the decision has been made and all the documentation prepared, you will need to conduct the termination process. It’s a good idea to have a standardized termination checklist on hand (that can be tweaked accordingly if your employee is based abroad).
In most cases, you will need to follow these steps:
The first step is to formally inform the employee of their termination. Arrange a time and place to hold the termination meeting or, if the employee works remotely, set up a video meeting. You don’t have to state the reason for the meeting in advance, but you should list who will be in attendance.
You should also provide formal notice in writing, which acts as the legal notice of termination. However, wait until after the meeting before providing this to the employee.
Termination meetings typically include the employee, their direct manager, and an HR representative to ensure the process is handled professionally and documented properly.
During a termination meeting, employers should explain the decision, reference prior documentation when relevant, outline next steps, and allow the employee to ask questions.
You should always prepare an agenda in advance, as this keeps the meeting on track. Ideally, it should look something like this:
After termination, with your IT team and other relevant stakeholders to ensure that your employee no longer has access to sensitive company accounts, including emails, software accounts, internal messaging tools, and external communications tools.
This is especially important if the termination is not amicable. Disgruntled individuals with access to company files can potentially cause major damage by deleting, stealing, or sharing sensitive or confidential data.
You must calculate the employee’s final pay accurately, including any wages owed, unused vacation, bonuses, or severance obligations.
Note that what you owe can vary by country or even by US state. For example, in some states, employees are legally entitled to any accrued but unused vacation days, while, in others, this depends on the company’s policy.
Remote can help clarify what exactly your liabilities and legal responsibilities are when calculating final payslips, and ensure that the process is conducted smoothly, quickly, and compliantly.
Once the termination is finalized, employers should notify relevant team members and stakeholders while maintaining confidentiality about the reasons for the departure. While resignations are usually announced in advance, it’s advisable to announce terminations after the employee has worked their last day, and their access has been revoked.
Ensure, too, that you provide a point of contact and guidance on what to do for those who were working directly with the employee.
If the employee was working directly with clients and other stakeholders, you will also need to let them know.
You should arrange for the return of company-owned equipment such as laptops, phones, or other hardware issued to the employee.
If your employee works remotely and you want the equipment to be returned, provide clear instructions on how to package and ship it. Ask the employee to get a shipping invoice so that you can reimburse the amount.
Note that, unless otherwise stipulated, employees don’t have to return equipment that was purchased through a benefit, such as a home office stipend . This includes things like office chairs, desks, and stationery.
After termination, update your HR, payroll, and employee management systems to ensure your records are accurate and the employee is removed from active payroll. The last thing you want is to accidentally keep paying a terminated employee.
If you work with an all-in-one HR partner like Remote, this is quick, easy, and painless. All employee data is securely centralized on our platform, so you don’t need to manually update multiple tools and systems.
To see how it works, book a demo today.
You should avoid actions that could create legal risk or damage workplace culture, such as communicating the termination poorly or failing to document the decision. To ensure a smoother process, follow these best practices:
Termination discussions should happen in person (or via video call if this is not possible) so that your employee can ask questions and receive clear communication about the decision.
You may be tempted to break the bad news through text or email to avoid discomfort or confrontation. This is hugely unprofessional, and won’t reflect well on you.
This prevents the employee from processing the situation properly, and gives them no platform to respond, ask questions, or share their thoughts. Terminating someone in this way makes it virtually impossible to end the process on a positive note.
Always hold termination meetings in person or, if remote, through a video call. Of course, after the meeting, you should then provide formal written confirmation.
Termination meetings should remain focused, professional, and brief to ensure the conversation stays respectful and productive. Stick to your agenda and do your best to conclude on a positive note.
Don’t let the conversation steer off-topic and certainly don’t give the employee a false impression that, with some persuasion, your mind can be changed. You can be empathetic and even sympathetic, but be clear that the decision is final.
Termination discussions should always occur privately to protect the employee’s dignity and maintain professionalism within the workplace. Having other employees witness the event is not only humiliating for the employee, but could also affect company morale.
Public settings can also introduce more distractions, dragging out the termination process longer than necessary. Ensure that the meeting is conducted in private, in a quiet, isolated environment such as a meeting room.
You should clearly communicate the termination decision and explain next steps to prevent confusion or misunderstandings.
Leave no room for ambiguity. Be clear and specific about why you’re terminating the employee, and make sure they know that the decision is final.
Be clear about what comes next as well, in terms of what the employee needs to do, and what you as a company will do.
Terminating a remote employee follows the same core steps as in-person termination but requires additional coordination for video meetings, equipment return, and system access revocation. Pay particular attention to the following:
As mentioned, your IT team is responsible for revoking access to company tools and software. With remote employees, this may potentially require a little more notice and coordination.
If the employee needs to return company equipment, such as laptops, hardware, or mobile phones, they will need to manually ship them back to you (with tracking). Ensure that the employee is given full and clear guidance on how to do this, and make it clear that they will be fully reimbursed for doing so.
The employee should also be informed of the consequences if they decide not to return the equipment, including charges of theft of company property.
As mentioned, Remote can significantly reduce the burden of terminating employees. We can:
To learn more about how we can help you manage the entire employee lifecycle — from start to finish — book a demo today.