About Carrot:

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

Role overview:

The Software Engineer at Carrot builds scalable, adaptable, and high-quality systems and features that serve our end users. You will be expected to build and maintain across member facing products, internal tools to help drive efficiency, and other surfaces that deliver value.

Engineers at Carrot own technical outcomes and collaborate across teams to deliver solutions that meet evolving needs. You thrive in fast-paced environments, take initiative in the face of ambiguity, and balance quick wins with long-term maintainability. You will often partner with cross-functional stakeholders to deliver solutions that meet the ever-growing needs of our business.

In this role, you will be expected to:

Collaborate with other engineering teams: you may be a dependency or have a dependency. You will be expected to communicate effectively and keep the necessary teammates up to date on your work.
Improve systems: you will work in systems that need some love, as well in others that may be closer to greenfield. You will need to use your best judgement and pair with others to thread the needle between investment and return.
Keep a sharp eye on user metrics: you will need to work with Product and other functions in understanding user behaviors so we can help users get the care and support they need.
Keep the user in mind: you will work on many member-facing features and you should build these experiences in such a way that they are resilient, adhere to our design standards, and reduce friction where possible.
Write documentation: maintain and author clear and discoverable documentation, ensuring other engineers can get up to speed in areas where you have augmented the code or system.
Innovate and explore: you will explore alternative solutions to problems, following the paved path when it makes sense, but thinking outside the box when it doesn’t.
Take ownership: you are responsible for running the systems you build and will participate in on-call rotations, where we aim for sustainable schedules. You will also help improve observability and runbooks.

The Team:

Reporting to an Engineering Manager, you will frequently collaborate with Product, Design, and other internal teams to understand how your work can have the most impact. Engineering teams at Carrot are expected to take action quickly and approach with a lean mindset - we ship frequently and iterate.

Minimum Qualifications:

You have at least 2 years of experience as a software engineer or equivalent experience.
You are naturally curious and internally motivated to learn new skills
You understand the balancing game of weighing new feature development with technical debt.
A product 1-pager doesn’t scare you. You are excited to collaborate and experiment to figure out the rest.
Experience building with C#, .NET Core, Typescript, React
You’ve been experimenting and using AI-assisted development tools and have opinions about how to use them.
Experience with cloud platforms such as Azure and AWS

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $120,000.00 - $150,000.00. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.