About Carrot:

Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, Carrot’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve all populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational carrier care, and menopause. Carrot offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, Carrot supports members and their families through many of the most meaningful moments of their lives. Learn more at get-carrot.com.

The Opportunity 🚀

As a PT Payroll Specialist, you will own the accuracy, compliance, and reliability of Carrot's payroll operations across a complex, multi-state, and international environment.

This is not a background administrative role. It is a high-ownership position that sits at the center of how Carrot takes care of its people. You will ensure employees are paid correctly and on time — every time — while navigating the complexity of 40+ states, international employer-of-record partnerships, and a fast-moving, high-growth business.

You will manage day-to-day payroll operations end-to-end and partner closely with People Operations, Total Rewards, and Finance to deliver a reliable, employee-friendly payroll experience. You will also serve as a trusted resource for employees and managers navigating complex pay questions, bringing both technical expertise and genuine care to every interaction.

The right person will bring deep payroll expertise, sharp attention to detail, strong cross-functional instincts, and the ability to manage competing priorities with consistency and calm — all within a part-time schedule of 20–25 hours per week.

What You'll Own 💼

In this role, you will:

Own end-to-end payroll processing for assigned populations, including semi-monthly payroll for exempt employees and bi-weekly payroll for nonexempt employees across 40+ states in ADP Workforce Now.
Manage international payroll in partnership with employer-of-record (EOR) providers, and coordinate regular and off-cycle runs with Finance and vendors.
Administer time and attendance processes, ensuring accurate time capture, approvals, and imports into payroll systems, and partnering with leaders on timely corrections and policy adherence.
Manage garnishments, taxes, and other statutory requirements, ensuring timely calculations, filings, and remittances in collaboration with vendors and agencies.
Own multistate tax registrations and filings, including new state tax account setup, and ensure adherence to state, federal, and local payroll tax laws; reconcile and prepare W-2s and manage quarterly and year-end tax filings.
Process payroll changes related to leaves, retroactive pay, and expense reporting inputs, ensuring proper taxation and accounting treatment.
Provide tier 2 payroll support to employees and managers for complex pay questions, escalations, and issue resolution — documenting root causes and driving improvements to prevent recurrence.
Partner with Total Rewards on benefit deductions, 401(k) contributions, and Fidelity funding, bonuses, and equity activity, and serve as a key stakeholder in annual cycles including merit, bonus, and open enrollment.
Perform regular reconciliations and audits to ensure data integrity and support close processes.
Maintain and continuously improve process documentation and controls to support compliance and business continuity.

What Success Looks Like 📈

In your first 6–12 months, you will have:

Established consistent, accurate, and on-time payroll delivery across all populations and pay schedules.
Strengthened multistate tax compliance and reduced errors through improved processes and controls.
Built trusted partnerships with Finance, People Operations, and Total Rewards as a reliable, knowledgeable payroll resource.
Elevated the employee payroll experience by providing responsive, empathetic, and effective tier 2 support.
Improved documentation and process controls to support compliance, audits, and business continuity.
Demonstrated the ability to manage full-cycle payroll responsibilities effectively within a part-time schedule.

About You ✨

You are a payroll professional who takes great pride in getting the details right. You bring the technical expertise to handle complex payroll environments, the judgment to navigate edge cases, and the communication skills to support employees with care and clarity.

You likely have:

5+ years of hands-on payroll experience in a multistate environment, ideally across 40+ states, including full-cycle processing and reconciliations.
Experience managing international payroll in partnership with EOR providers.
Proficiency in ADP Workforce Now (WFN); experience with additional HRIS platforms is a plus.
Advanced Excel and Google Sheets skills, including working with large datasets for reconciliation and reporting.
Working knowledge of wage and hour, tax, and garnishment rules at the federal, state, and local levels.
Strong attention to detail and accuracy with numeric data, and a demonstrated ability to identify and resolve discrepancies.
Strong communication and customer service skills, with the ability to handle sensitive employee questions with discretion and empathy.
The ability to manage priorities effectively within a part-time schedule and maintain consistent availability during core payroll processing windows.

Nice to Have ⭐

While not required, we would be especially excited if you bring:

Experience partnering with Finance on general ledger mapping, accruals, and audits.
A CPP or FPC certification, or an active interest in pursuing one.

Why This Role Matters 🧡

Payroll is one of the most fundamental ways a company shows up for its people. When payroll works — when it's accurate, on time, and easy to navigate — employees can focus on the work that matters most to them and to Carrot's mission.

As a PT Payroll Specialist, you will be a critical part of making that happen. You will bring order, accuracy, and reliability to a complex payroll environment, and you will help Carrot continue to scale while honoring its commitment to taking care of the people who make the mission possible.

Interview Process 🤝

We take hiring seriously and believe a structured, transparent process helps both sides make the right decision.

For this role, you can expect:

Intro Call with Recruiting — 30 minutes
Hiring Manager Interview — 45 minutes
Cross-functional Panel — 45 minutes

Throughout the process, we will share context on the team, expectations, and what success looks like. We encourage candidates to use each step to evaluate whether Carrot and this role are the right fit for their experience, working style, and goals.

Why Candidates Join Carrot 🌍

Carrot offers the opportunity to do commercially meaningful work in the service of a deeply human mission.

Highlights include:

A high-trust, high-ownership culture where contributors are empowered to make a real impact.
A mission-driven business with meaningful market demand and real-world impact.
Flexible Time-Off — with an active commitment to healthy time-off habits and genuine recharging.
A modern, flexible work environment designed to support productivity, collaboration, and balance.
The opportunity to help expand access to care for people navigating fertility, family-forming, and hormonal health journeys.

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work. The starting base salary for this position will range from $42.00/hr - to $44.00/hr. Actual compensation may vary from the posted hourly rate depending on your confirmed job-related skills and experience.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.