ABOUT US:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

As a Senior Data Engineer at ChowNow, you’ll be part of a world-class Data & AI department. You’ll be responsible for ChowNow’s data platform, built on Snowflake, dbt, and AWS. You’ll partner with data scientists to build the tools that inject high-quality data and insights into both internal decision-making and customer-facing products. This is a unique time to join a fast-growing data team that is developing a modern state-of-the-art data stack, has executive sponsorship, and contributes directly to the company strategy, business growth and product development.

Reports to a Senior Engineering Manager; No Direct Reports

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

WHAT SUCCESS LOOKS LIKE:

Within 30 Days You’ll:

Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
Get to know the current state of data at ChowNow, from original source to the data warehouse to various consumers including internal Business Intelligence and product use cases
Work closely with product and business stakeholders to understand needs and use cases
Learn ChowNow’s data engineering practices by contributing changes to the dbt code base and seeing them through to business impact
Learn how our key data tools are organized and maintained: the CDP, reporting tools, data transformation and orchestration tools

Within 60 Days You’ll:

Contribute changes to the data pipeline and transformations to improve availability, quality and consumption of data
Understand the other data sources in use by the various customers across the business, improvement opportunities and additional data needs
Support and contribute to feature engineering and ML model development, and supporting critical consumer-facing initiatives such as segmentation
Establish relationships with key data stakeholders

Within 90 Days You’ll:

Help shape our evolving modern data stack, contributing to data-driven experimentation
Identify and act on opportunities to improve the availability, accuracy, timeliness, and accessibility of the data platform

You Should Apply If You:

You have overall 5+ years of data modeling, data pipelines and 2+ years of hands-on experience using dbt in a production environment
You have excellent skills in analytical SQL and building data pipelines
You have a strong understanding of cloud data warehouses (Snowflake is a huge plus)
You are comfortable using Python for orchestration, integration and scripting
You love diving into data to understand what it means and how it affects the business
You like collaborating with multiple stakeholders within and outside the Data team
You enjoy iterative, agile-like development process with frequent releases
You take pleasure in writing quality, highly maintainable code and documentation
You thrive in environments supporting your growth, and where you can support others
You’re excited about new technologies and spend time staying up to date in the industry
You have a passion for fitting pragmatic solutions to problems

About Our Benefits:

Expected Base Salary Range: $158,000- $205,000 depending on candidate location
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching
Employer-contributing student loan assistance program or continuing education reimbursement program
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.