{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Sales Manager/Account Manager","description":"

A Sales Manager/Account Manager in telecom connectivity services is responsible for developing and maintaining client relationships, driving sales growth, and ensuring customer satisfaction within the telecom industry. This role involves identifying new business opportunities, managing existing accounts, and collaborating with internal teams to deliver solutions and meet sales targets.

Here's a more detailed breakdown of the responsibilities and key aspects:

Responsibilities:

Sales & Business Development:

Identifying and developing new business opportunities within the telecom sector.

Developing and executing sales strategies to achieve revenue targets.

Managing the sales cycle from lead generation to closing deals.

Conducting market research and analysis to identify trends and opportunities.

Building and maintaining a strong sales pipeline.

Account Management:

Building and nurturing strong relationships with key clients and stakeholders.

Understanding client needs and providing tailored solutions.

Ensuring customer satisfaction and retention.

Managing client expectations and resolving any issues or concerns.

Identifying opportunities for upselling and cross-selling within existing accounts.

Collaboration & Communication:

Collaborating with internal teams (e.g., solutions, engineering, operations) to develop and deliver solutions.

Communicating regularly with clients and internal stakeholders.

Preparing and presenting sales reports and forecasts.

Product & Industry Knowledge:

Maintaining a strong understanding of telecom products, services, and technologies.

Staying up-to-date on industry trends and best practices.

Providing technical expertise and support to clients.

Other:

Managing and resolving customer issues and escalations.

Participating in industry events and networking opportunities.

Adhering to sales processes and reporting requirements.

Key Skills:

Strong sales and negotiation skills.
Excellent communication and interpersonal skills.
Proven ability to build and maintain client relationships.
Ability to understand and articulate technical concepts.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Proficiency in CRM software and sales reporting tools.
Knowledge of the telecom industry and its competitive landscape.

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