About the Organization

EnGen offers an at-scale, AI-powered approach to English instruction, designed to solve a systemic access issue: Adult English learners now represent 1 in 10 working-age adults in the U.S., yet the workforce system serves the needs of just 4% of these workers.

A Certified B Corporation, EnGen is filling the gap by partnering with employers, adult educators, workforce development organizations, and state governments to connect job seekers and incumbent workers with English skills, career pathways, and employment in high-demand industries. EnGen's workforce-aligned approach addresses employers' recruitment and retention challenges and advances learners' economic mobility.

We focus on making sure that learners can rapidly access the English skills they need to accomplish their goals, using technology to do what computers do best, so people can do what humans do best. This starts with a web and mobile application that is built on real-world media content, an adaptive suite of learning activities, and a data-based personalization algorithm.

Position Overview

We are seeking a detail-oriented QA Lead to join our remote engineering team and ensure the quality of our content-rich SaaS platform. You will be responsible for comprehensive manual testing, test planning, and quality assurance processes as we prepare for a critical product launch and continue to scale our platform. This role is essential to catching issues before they reach production and maintaining our reputation for reliability.

Essential Duties & Responsibilities

Perform thorough manual testing of new features, releases, and content updates across web and mobile platforms.
Design and execute comprehensive test plans and test cases for the upcoming product launch and ongoing releases.
Conduct exploratory testing to identify edge cases, usability issues, and potential bugs that automated tests may miss.
Test and validate large volumes of content within the platform to ensure accuracy, consistency, and proper functionality.
Collaborate closely with developers (internal and contract teams) to reproduce, document, and verify bug fixes.
Perform user acceptance testing (UAT) and regression testing before major releases.
Document and track defects with clear reproduction steps, severity assessments, and supporting evidence.
Create and maintain testing documentation including test plans, test cases, and quality metrics.
Work with product leads to understand requirements and ensure features meet specifications.
Provide quality gate oversight across multiple development teams and ensure consistent standards.
Contribute to improving QA processes and testing coverage as the company scales.

Required Knowledge & Skills

5+ years of experience in manual software testing, preferably in SaaS environments.
Strong understanding of QA methodologies, test case design, and defect tracking.
Experience testing content-heavy or data-rich applications.
Excellent attention to detail and ability to think from an end-user perspective.
Strong written communication skills for documenting bugs and test results.
Ability to work independently and prioritize testing efforts based on risk and impact.
Comfortable working with distributed teams including contract developers.
Action-oriented with sense of urgency, especially during critical release cycles

Preferred Knowledge & Skills

Experience with test management tools (e.g., TestMo, TestRail, or similar).
Familiarity with bug tracking systems (e.g., Jira, Linear, GitHub Issues).
Basic understanding of test automation concepts and tools.
Experience testing both web and mobile applications.
Knowledge of API testing and tools like Postman.
Understanding of Agile/Kanban development processes.
Experience in fast-paced startup or high-growth environments

What We Offer

Competitive salary and growth-oriented career development path
Comprehensive health, dental, and vision insurance
Flexible PTO and remote work environment
Professional development budget for learning and growth
Mission-driven work environment with measurable social impact
Opportunity to work with cutting-edge AI and educational technology

Requirements

Must be authorized to work in the United States and reside in the U.S.
Employment is contingent upon successful completion of a background check