Company Overview:

Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students’ lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience.

Position Summary

The Senior Sales Development Representative (SDR) will play a key role in generating leads and building sales pipeline for the MasterLibrary product as part of Follett’s portfolio. This position will proactively engage with potential business prospects through a combination of cold calling, email outreach, and conducting high-level discovery calls with the primary objective of scheduling qualified sales appointments that have the potential to evolve into sales opportunities.

Sales development representatives will be evaluated against key performance indicators on a regular basis. These KPI’s will include but are not limited to the number of outbound emails, number of calls made, and number of meetings booked.

Responsibilities

Executes both short and long-term sales strategies for assigned accounts within the designated geographical area.

Collaborate with marketing to design and implement targeted campaigns and other key initiatives.

Leverage a thorough understanding of customer buying cycles and market trends by state and local designations and applies to sales strategy as appropriate.

Proactively prospects and engage potential new customers, identifying new business opportunities across multiple products and services.

Cultivate the development of key customer relationships with key decision makers in respective geographical area of responsibility.

Generates customer interest and drive attendance at company sponsored events, including conferences, trade shows, executive briefings, and other educational events.

Evaluate and qualifies new business opportunities to ensure alignment with company goals.

Maintains accurate and up-to-date customer account, contact, lead, and other customer data in CRM.

Exhibits a high level of accountability towards achieving team goals.

Represents the Sales organization on cross-functional teams as needed.

Actively seeks professional growth opportunities, learning from others, and contributes to the development of a high performing team.

Other duties as assigned.

Qualifications

Associate’s Degree or equivalent and relevant work experience

2+ years of experience in a sales development role or similar role, experience in K-12 would be considered an advantage.

Prior experience with Facilities Management Solutions required

Familiarity with CRM tools is a plus

Possess strong problem-solving abilities, able to address customer needs and adapts to Adept at solving complex problems challenges in a solution-oriented manner

Communicates clearly, concisely, and confidently to a variety of audiences, with the ability to adjusts messaging depending on customer needs.

Possess good organizational and time management skills, with the ability to manage multiple tasks and priorities

Strong interpersonal skills with the ability to build rapport with prospects

EEO

Follett Software provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodationin the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information.

Email: recruiting@follettsoftware.com

CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf