About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About The Position:

As a Sr. HR Associate, Shared Service Centre in a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the administration of the back-end HR Hire to Retire Processes that support the infrastructure of our international entities. We are looking for someone with experience throughout Americas region.

What You Will Do:

Support key employee life cycle processes: onboarding, contract review and supporting payroll and benefits enrollment.
Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication)
Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers

What We Are Looking For:

Minimum Requirements:

2-4 years of HR operations experience
Proficient in both written and verbal English & Spanish
Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
Strong administration background
Literacy with MS Office
Shared Services experience supporting Americas region
Self-motivated and comfortable working independently in a fully remote setup.
Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds

Preferred Qualifications:

Portuguese and/or French language, not mandatory but this would be a plus.
General Knowledge of LATAM/America labor registration ( Colombia, Peru and Brazil is preferred)
Technology & Systems Expertise : Case Management, HR/Payroll and Ticketing Tools.
Multi-Country & Compliance Knowledge
Shared Services Environment: 2+ years of experience working specifically within an HR Shared Services Center (HRSSC), Global Business Services (GBS), or a centralized call center environment.
Vendor Management: Experience coordinating with third-party vendors for background checks, payroll processing, or health insurance enrollment.
High Attention to Detail: A "right first time" approach to handling sensitive data entry (such as salary adjustments or contract amendments) where minor typos have large consequences.

Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:

Sales Roles: This position is eligible for a commission structure in addition to base salary.
Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

Benefits

G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.

Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:

G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.