Heartbeat Health is a venture-backed health tech startup revolutionizing the delivery of cardiovascular care. Our vision is a world where cardiac conditions are detected early, care coordination is friction-free, and at-risk individuals are empowered to live long heart-healthy lives. Powered by a connected ecosystem of heart health providers, Heartbeat delivers a range of clinical services, including same-day diagnostic reads, televisits, and virtual care programs for patients with atrial fibrillation, vascular disease, and heart failure. We have been featured on TechCrunch, CNBC, Fast Company, and Forbes – and listed on CB Insights Top 150 Digital Health Startups, New York Digital Health Top 100 Startups, and BuiltIn’s 2023 Best Places to Work.

Heartbeat Health is seeking an experienced Bilingual Medical Receptionist to join our Operations team! In this role, the employee will be required to work the hours of 8 am to 5 pm or 9 to 6 pm PST.

About the Gig

Phone management: Answering phone calls, directing calls to appropriate staff, taking messages, and scheduling appointments over the phone.
Appointment scheduling: Managing appointment schedules, ensuring accurate scheduling based on provider availability, confirming appointments with patients, and rescheduling as needed. Collecting insurance details during scheduling.
Communication with healthcare team: Relaying patient information to medical providers, coordinating with other staff members, and assisting with administrative tasks as needed.
Patient Experience: Adhering to HIPAA confidentiality standards and ensuring a positive patient experience.

About You

1+ Years experience working as a medical scheduler and/or receptionist. Excellent communication and interpersonal skills to interact effectively with patients and healthcare providers.
Fluent in Spanish.
Strong organizational skills to manage appointment schedules and patient records efficiently.
Attention to detail to accurately maintain patient information.
Ability to multitask within multiple computer systems and handle a fast-paced environment.
Ability to problem solve and think independently.
Preferred experience working in a virtual work environment.

We are looking for an exceptional, experienced Medical Receptionist. You’re an amazing problem solver who is open to new ideas, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You elevate the work of those around you.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Heartbeat will not pay fees associated with resumes presented through unsolicited means.