Mid-Junior DevOps Engineer

Location: New York, NY / Hybrid Remote / Remote within USA (EST / CST time zone)

We have an office in New York City and this position can either be based in the office, hybrid remote, or remote within the EST/CST time zones (subject to your existing legal right to work in the jurisdiction).

About HERE

Everything works right here™.

Traditional browsers weren’t built for work. In today’s enterprise environment—where security threats are constant and productivity is critical—legacy browsers fall short. That’s why we built HERE, the browser purpose-built for work.

Powered by Chromium, HERE Enterprise Browser combines enterprise-grade security, seamless productivity, and native AI integration in one secure, intelligent workspace. Designed for regulated industries, HERE offers deep policy controls, identity-based access, secure workspace isolation, and full interoperability across SaaS, legacy, and virtualized environments. Our platform enables teams to work faster, more securely, and more intelligently—without compromise.

HERE technology is trusted by 90% of global banks and also used within the U.S. Intelligence Community and other sectors. We’re backed by some of the world’s most respected financial institutions and venture firms, including Bain Capital Ventures, Bank of America, J.P. Morgan, Wells Fargo and IQT, the not-for-profit strategic investor that accelerates the introduction of groundbreaking technologies to enhance the national security of America and its allies.

About the Role

HERE is seeking a mid-junior DevOps Engineer to join our infrastructure team! The primary responsibilities for this role will span CI/CD pipeline engineering and cloud operations, maintaining and improving our GitHub and GitLab CI/CD pipelines, and supporting our AWS cloud infrastructure. In this role, you will gain hands-on experience with real production build systems and cloud platforms- while having the opportunity to work on practical projects that directly impact both our development velocity and operational reliability.

We're actively evolving toward a cloud-agnostic, multi-cloud architecture and migrating to Kubernetes for container orchestration. While current AWS and ECS experience is essential, having exposure to Azure, GCP, and Kubernetes will position you well for our infrastructure roadmap.

This role offers the opportunity to collaborate with senior engineers who will provide guidance and mentorship, whilst giving you ownership of projects across the DevOps lifecycle. This is an excellent platform for building practical experience with modern build engineering (CI/CD automation, cloud infrastructure, and deployment practices) within a production environment.

Responsibilities

CI/CD Pipeline Development:

Build, maintain, and optimize GitLab CI/CD pipelines for multi-platform builds (Windows, macOS, Linux).
Work with YAML configurations, pipeline stages, artifacts, and deployment workflows.

Cloud Infrastructure Operations:

Help maintain and improve AWS infrastructure including ECS/Fargate deployments, RDS databases, Route53 DNS, VPC networking, and IAM policies.
Support multi-tenant and multi-region architecture.

Container & Deployment Management:

Work with Docker containers, ECS task definitions, and ECR registries.
Deploy and manage containerized Node.js applications in production environments.

Release Management:

Help manage release processes including version promotion, release channels (canary, beta, stable), and automated deployment to staging and production environments.

Database Operations:

Support PostgreSQL on AWS RDS—backups, SSH tunneling through bastion hosts, read-only user management, and database configuration for multi-tenant environments.

Automation & Scripting:

Write and maintain automation scripts in Bash, PowerShell, Python, and Node.js.
Build tools to improve infrastructure reliability and developer experience.

Internal Tools Support:

Help maintain web-based DevOps tools built with Express.js, React, and TypeScript—tools for cloud settings management, tenant provisioning, and deployment monitoring.

What We’re Looking For

Ideally 2 to 4 years of experience with the following core requirements:

GitLab CI/CD: Experience with GitLab CI/CD pipelines—YAML configuration, stages, jobs, artifacts, rules, dependencies.
Understanding of CI/CD best practices and pipeline optimization.
AWS Cloud Fundamentals: Practical experience with core AWS services—EC2, ECS/Fargate, RDS, Route53, VPC, IAM, Secrets Manager, CloudWatch. Comfortable navigating the AWS Console and CLI.
Multi-Platform Scripting: Solid scripting skills in Bash (Linux) and PowerShell (Windows). Ability to write maintainable automation scripts for both platforms.
Containerization: Hands-on Docker experience—building images, writing Dockerfiles, docker-compose, understanding container networking, and working with ECS/ECR.
Build Systems: Experience with build tools and package managers—npm/Node.js, .NET/NuGet, Python packaging. Understanding of dependency management and build artifacts.
Version Control: Strong Git fundamentals—branching strategies, merge requests, tagging. Experience with GitHub (or GitLab) workflows and code review practices.
Linux/Unix & Windows: Comfortable in both environments—SSH, file permissions, package managers, systemd, PowerShell. Understanding of cross-platform operational challenges.
Node.js/JavaScript: Comfortable reading and writing JavaScript/Node.js code. Experience with npm, package.json, and basic Express.js applications for tooling.

Nice to Have

Kubernetes experience (EKS, GKE, AKS) or willingness to learn, we're migrating from ECS to K8s
Multi-cloud experience (Azure, GCP) or cloud-agnostic architecture knowledge
GitLab Runner administration and configuration
AWS CDK or CloudFormation for Infrastructure as Code
Terraform for multi-cloud infrastructure management
TypeScript development experience
PostgreSQL database administration and optimization
.NET build systems and NuGet package management
React or frontend framework experience
Airflow or workflow orchestration tools
Helm charts and Kubernetes manifest management

What We’re Offering

Benefits -

Generous Paid Time Off, Paid Holidays & Sick Time
Competitive & Comprehensive Health Insurance
Thoughtfully-Planned Paid Parental Leave
Financial Well-Being Plans (FSA) (401k) (Life Insurance)
Stock Options
Professional Development Courses
Employee Resource Groups

Additional Perks -

One Medical - Free Membership
Talkspace - Mental Health Therapy 24/7
Team Lunches
Casual dress code
Commuter Benefits (NYC employees only)
Citibike (NYC employees only)

Life at HERE

At HERE, we pride ourselves on fostering a friendly, collaborative, and supportive culture that truly respects the diversity of thought. Our goal is to create a space where employees can learn and innovate, and overall, have a good time doing it. We value and appreciate that our employees have a wide set of interests and experiences and put importance on taking the time to get to know one another and form relationships. From virtual socials and in-person events, to informal meetings and employee resource groups, we make it easy to engage and connect. Our environment promotes a productive, enjoyable learning experience - aligned together, working to create compelling solutions for our clients. Everything works right here.™

We are HERE - Read about our recent rebrand from OpenFin to HERE

Recent Awards

*Voted "Enterprise Browser of the Year" by CIO Review (2025)*Voted “100 Best Midsize Companies to Work For in NYC” by BuiltIn (2025)*Voted “Top 10 Contact Center Technologies & Capabilities of 2024” by CX Today (2024)*Voted "Best Enterprise Environment for Interoperability” by TradingTech Insight Awards Europe (2024)*Voted "Top 50 Best Startups to Work for in the US" & "Top 50 Best Startups to Work for in New York" by BuiltIn (2024)*Voted as a "Best Employer Award" finalist at the UK FinTech Awards (2023)*Voted "Best FinTech Company CEO" at the FinTech Breakthrough Awards (2023)*Voted "Best Internal Talent Team" by Financial Technologist (2023)*Voted "Best Solution for Workflow Automation" at the Trading Tech Insight Awards (2023)*Voted "Top Innovator Across Financial Markets" in TabbFORUM NOVA Awards (2023)*Voted "Best User Interface Innovation" in the Risk Markets Technology Awards (2023)*Voted "Top 100 Most Promising Private FinTech Companies" by CB Insights (2023)*Voted "Most Influential Financial Technology Firm" by Harrington Starr (2023)

RECRUITERS NOTICE: Recruiters - if you wish to reach out to us regarding this job posting, you may reach out to externalrecruitment@here.io in order for your communication to be reviewed. HERE will review these communications if external help is needed for a position. Agencies may not contact individuals within our organization with solicitations. Firms that do not follow these guidelines risk having all communication from their firm being blocked. We thank you in advance for your cooperation in following our process.

Sponsorship - While we highly value all of our candidates, we are not offering sponsorship for this role.

Salary Range: $70k - $120k

Salary Range Disclaimer: This base salary range represents the low and high end salary range for this particular position; not all encompassing of the total compensation package. Actual salaries may vary depending upon but not limited to experience, special skill set, education and location. This range represents only one aspect of HERE’s total compensation package offered to employees. Other forms of compensation may be stock options, commissions, paid time off and other variable benefits. Learn more about additional HERE compensation benefits above.

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