*This position is open to candidates based in the United States. Applicants must be authorized to work in the U.S.; we are not able to offer visa sponsorship or consider international applicants for this role at this time.*

At Koala Health, our mission is to make managing your pet’s health simple and enjoyable. We’ve built an innovative online pharmacy that delivers pet medications and supplements in presorted pouches, directly to customers’ doors. As we continue to expand, we’re strengthening our financial infrastructure to support accurate reporting, scalability, and compliance.

We’re seeking a hands-on Controller to oversee accounting operations, manage relationships with external accountants and tax advisors, and ensure the integrity of our financial processes.

This is a remote position, with occasional travel to our Boston HQ.

The Controller will take ownership of Koala Health’s accounting operations, overseeing day-to-day processes such as accounts payable, clinic invoicing, and balance sheet reconciliations. This role will manage the external accounting firm responsible for running the monthly close and ensure accurate, GAAP-compliant financial reporting.

The ideal candidate is detail-oriented, thrives in a fast-moving environment, and enjoys building structure and process while remaining deeply hands-on.

Key Responsibilities

Oversee, and manage the relationship with external accountants who run the company’s accounting process, ensuring accuracy, timeliness, and adherence to GAAP.
Support the movement of accounting in-house in a future stateManage accounts payable, including vendor setup, invoice approvals, credit card reconciliations, and employee expense reimbursements.
Oversee clinic invoicing, and ensure accurate and timely billing, collections, and accounting recognition.
Review journal entries, and reconciliations prepared by external accountants, ensuring completeness and accuracy.
Partner cross-functionally with operations, marketing, and supply chain teams to ensure transactions are properly captured and classified.
Coordinate the month-end close process with external accountants, including accruals, revenue reconciliations, and balance sheet reviews.
Collaborate with FP&A to align management reporting with GAAP financials.
Review financial statements, and reports for internal stakeholders, ensuring accuracy and transparency.
Maintain documentation and schedules to support future audit readiness.
Maintain and strengthen internal controls across accounting operations, AP, and expense management.
Support weekly, and monthly inventory reconciliations, and audits and related accounting entries.
Oversee tax compliance in partnership with external tax advisors and Avalara, ensuring timely filings for sales tax, payroll tax, and other obligations.
Monitor compliance with company policies, and assist in refining financial procedures as the business scales.
Act as a financial resource for the broader business, responding to accounting, and financial queries including payments.
Identify, and implement process improvements to enhance efficiency, accuracy, and scalability.
Support the CFO in evaluating, and implementing future financial systems (including ERP and automation tools).
Develop and maintain documentation for accounting workflows. and internal controls.

Requirements

Bachelor’s degree in Accounting, Finance, or related field.
CPA qualification preferred (active or inactive).3-4 years of progressive accounting experience, ideally including a mix of public accounting (Big 4 or regional firm) and in-house experience.
Strong understanding of U.S. GAAP and financial close processes.
Hands-on experience managing AP, reconciliations, and vendor payments.
Excellent attention to detail, analytical mindset, and organizational skills.
Proficiency in Excel and experience with common accounting tools (e.g., QuickBooks, Ramp).Ability to work independently, manage multiple priorities, and thrive in a dynamic startup environment.

Preferred

Experience in a high-growth, e-commerce, or healthcare-related business.
Familiarity with revenue recognition for subscription or product-based models.
Knowledge of Avalara or similar tax automation tools.
Exposure to inventory accounting or cost-of-goods-sold reconciliation.

Why Join Us

If you’re an adaptable accounting professional who enjoys owning the details while helping shape scalable financial processes, and you’re passionate about improving the lives of pets and their families, we’d love to meet you.

At Koala Health, you’ll join a remote-first team that values flexibility, trust, and collaboration. We offer a competitive compensation package, comprehensive health benefits, a 401(k) plan with company match, and unlimited PTO to support work-life balance.

This role provides the opportunity to make an immediate impact within a fast-growing company, working closely with leadership to build best-in-class accounting operations while contributing to a mission that genuinely matters.