Basic Function

Are you looking for a challenging career where you can change the lives of millions of Americans, work with the most talented team in the field, and become the best version of yourself? If so, join Lumin Digital as a Product Manager. In this role, you will own the product lifecycle, collaborate with cross-functional teams, and deliver innovative digital banking solutions. Your work will directly enhance the financial lives of users and contribute to Lumin Digital’s mission to redefine digital banking.

Essential Functions, Responsibilities, Experience:

Be a true leader, working alongside engineers, project managers, and professional services teams to design, develop, and launch software solutions.
Own the product lifecycle from concept to delivery, managing requirements gathering, documentation, timelines, user experience, quality assurance, and performance metrics.
Collaborate with cross-functional teams of designers, engineers, data scientists, and trainers to bring innovative products to market.
Focus on impactful and vital SSO integrations of third-party vendors for both launching clients as well as professional services originated integrations for existing clients.
Lead integration and certification initiatives for Lumin API, Lumin SSO, and other Extensibility components, ensuring successful client, vendor, and partner go-lives.
Provide project management support for Lumin API initiatives, coordinating timelines, dependencies, risks, and delivery across engineering, product, and professional services.
Serve as the primary product point of contact for Extensibility integrators, providing guidance, troubleshooting support, and issue resolution throughout the integration lifecycle.
Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback.
Perform other duties as assigned.

Role Growth:

30 days: Gain an understanding of Lumin Digital’s product portfolio, processes, and key stakeholders while building relationships with cross-functional teams.
90 days: Take ownership of key product initiatives, contributing to the development of innovative features and solutions.
1 year: Deliver impactful products that demonstrate measurable improvements in user adoption, client satisfaction, and business outcomes.

Knowledge, Skills, & Abilities:

Required:

At least 3 years of experience in product management, ideally within the Banking or FinTech sectors.
At least 1 year of hands-on experience leading integrations for external clients, including discovery, implementation, testing, and go-live support.
At least 3 years of required experience with SSO and API integrations, with demonstrated ownership of the full lifecycle from design and implementation through production support.
Understanding of data privacy, security protocols, and compliance considerations in SSO and API based integrations.
Strong problem-solving and analytical skills; comfortable debugging issues across APIs, SSOs, services, and partner systems.
Proven ability to craft and communicate technical topics for varied audiences.
Deep understanding of enterprise systems, microservice architectures, and integration best practices.
Strong organizational, communication, and analytical skills.
Experience managing multiple, competing priorities in a fast-paced, innovative environment.
Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).

Nice-to-Have:

Familiarity with the retail banking and credit union industries, including regulatory compliance concepts such as CIP, KYC, and AML.
Background in data-driven product development and collaborating with clients and development teams to deliver new products

Education:

BA/BS degree or equivalent educational and professional experience.

Travel:

Minimal, generally 12 days or less per year, ~2X team get togethers a year

LIFE AT LUMIN DIGITAL

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.

At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.

Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

For more information, visit lumindigital.com.