The Role

Modern Health is looking for a Data Analyst to join our Analytics team. The role reports into our Manager of Analytics and will work cross-functionally with our Go To Market teams as their dedicated partner for all things data.

In this role, you will identify which metrics matter and how to measure them, implement them in our database, and report out via Looker. You will own client reporting and partner closely with Client Success to understand current gaps and plan for future development of the platform. You will meet with your cross functional stakeholders, Client Success, Marketing, and Sales, regularly in order to gather their needs and unblock them with data. In addition to instrumenting the business, you will keep an eye out for opportunities and partner with senior analytics team members on strategic analyses, including developing the hypothesis, performing the analysis, and recommending action.

We would love to hear from you if you are looking to turn confusing, granular data into digestible visualizations and actionable insights, and are excited to continue developing your skills in the analytics space.

This position is not eligible to be performed in Hawaii.

What You’ll Do

Own and expand client reporting; simplify our data to allow our Customer Success Managers and our customers to visualize the complete member journey and understand the value of their investment in Modern Health
Design, develop and build self-service dashboards to ensure our GTM partners have easy access to the right information
Utilize customer and member data to identify patterns and trends that can improve client satisfaction and retention
Conduct data analyses using your skills in SQL, Python, or the tool of your choice and translate the results into recommendations
Manage ad-hoc requests from the GTM teams and identify trends in the requests we receive as inputs to future automation
Partner with senior team members to define, socialize, and measure KPIs aligned with company strategic objectives
Develop and sustain our code base; partner with Data Engineering to improve our data platform
Guarantee the reliability of your work by checking, double checking, and code review

Who You Are

2+ years of experience in analytics or data science
Proficient in SQL, data analysis, and data visualization
Experience with Looker or an equivalent BI tool
Ability to drive execution and demonstrated potential and interest in strategic thinking
Strong problem-solving skills and a willingness to roll up your sleeves to get the job done
Solution oriented with a strong sense of ownership and drive
Strong written and verbal communication skills, with the ability to present to small groups of people
Proven success partnering with and explaining data and analytics concepts to non-technical team members at any level of seniority
High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with internal leadership
Passionate about the mental health space
Humble, scrappy, highly motivated, and thrive in fast-paced environments

Bonus Points

Experience in digital health
High-growth startup experience
Experience developing client reporting

Benefits

Fundamentals:

Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Generous Time Off
Company-wide Collective Pause Days

Family Support:

Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter

Professional Development:

Professional Development Stipend

Financial Wellness:

401k
Financial Planning Benefit through Origin

But wait there’s more…!

Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement