About Okendo

We believe happy customers make the best marketers.

That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.

Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.

Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.

Position Summary

We're growing our Finance team and looking for a Management Accountant to take ownership of budgeting, forecasting, and financial reporting as Okendo continues to scale. Reporting to Pippa Strong, you'll be the analytical backbone behind how we plan, measure, and improve financial performance — turning numbers into insights that guide real decisions across the business.

You'll partner closely with leadership on budgets, rolling forecasts, cost and pricing analysis, and valuation work, while also helping strengthen the financial systems and controls that support our growth. This is a full-time position based in Australia, with a salary of AUD $100,000–$130,000 per annum (commensurate with experience).

How you'll create impact:

Budgeting & forecasting: You'll lead the annual budget process and rolling forecast cycles, working with department leaders to build realistic plans and keep them current as the business evolves. You'll formulate and refine our budgetary and accounting policies as we grow, and produce long-range profit and cash flow forecasts that inform how leadership allocates resources.

Financial reporting & performance analysis: You'll prepare accurate, timely financial reports and management accounts for leadership, translating income statements, balance sheets, and variance analysis into a clear view of business performance. You'll provide assurance that our financial reporting is accurate and compliant with relevant statutory and accounting standards.

Cost management & pricing: You'll examine operating costs and review income and expenditure across the business, identifying opportunities to improve efficiency. You'll conduct pricing and sensitivity analysis to support commercial decisions, and benchmark our financial performance against industry standards.

Financial modelling & business partnering: You'll build and maintain financial models supporting valuation, capital investment appraisal, and expansion decisions, and appraise the cash flow and financial risk of proposed projects. You'll act as a trusted finance partner to non-finance stakeholders, explaining the story behind the numbers.

Systems, controls & compliance: You'll help introduce and maintain accounting systems and internal controls, ensuring our financial processes scale cleanly as Okendo grows, and support the maintenance of accurate financial records and reporting compliance.

What we need from you:

4+ years of experience in financial planning & analysis, management accounting, or corporate finance
A Bachelor's degree in Finance, Accounting, Commerce, or a related field (or equivalent relevant experience)
Demonstrated experience owning budgeting, rolling forecasts, and variance analysis for a multi-entity or international business
Strong financial modelling skills, with experience in valuation, capital investment appraisal, and pricing/sensitivity analysis
Excellent communication skills — comfortable presenting financial insights to non-finance stakeholders and senior leadership
Highly organised, detail-oriented, and comfortable owning deliverables independently in a fast-paced, remote-first environment
Comfortable working across Xero (accounting), Excel/Google Sheets (modelling), Domo (reporting), HubSpot (CRM/revenue data), Rippling (payroll), and Brex (expenses & budgeting) — or equivalent tools, with the ability to pick up new systems quickly
Nice to have: experience in a high-growth SaaS or eCommerce business, and exposure to M&A or project finance

1-Month Success

Completed onboarding and is fluent in Okendo's chart of accounts, finance systems, and reporting cadence
Has met with key stakeholders across Finance, leadership, and other departments to understand how budgets and forecasts are used day-to-day
Established a regular 1:1 rhythm with Pippa Strong, with a clear roadmap of priorities for the first 90 days
Taken ownership of at least one existing monthly reporting or reconciliation task

6-Month Success

Independently owns the full budgeting and rolling forecast cycle, including variance analysis and cost review, across Okendo's international entities
Delivered at least one improvement to financial reporting templates, models, or processes that increases accuracy or saves time
Contributed a pricing, cost efficiency, or valuation analysis that directly informed a business decision
Is a go-to finance partner for at least one other department

1-Year Success

Has driven a meaningful improvement to Okendo's FP&A processes, systems, or controls as the business has scaled
Delivered a significant financial model, valuation, or business case (e.g. supporting an expansion, investment, or efficiency initiative) that shaped a strategic decision
Is recognised across the business as a trusted financial advisor, with strong working relationships across departments
Has a clear development path toward greater ownership within the Finance & Accounting team as Okendo continues to grow

Why Okendo?

This is a chance to be a foundational member of a growing Finance team at a company trusted by 16,000+ Shopify brands — with real ownership over budgeting, forecasting, and financial strategy from day one. You'll work directly with leadership, gain exposure to international operations, and have the opportunity to grow your career as our finance function scales alongside the business.

Workplace benefits:

Work remotely in Australia
12 weeks of Paid Family Leave at 100%
Exposure to the most influential eCommerce brands globally
Office stipend setup
Opportunities for training + development
Data backed and competitive compensation strategy
4 weeks of annual leave
11 paid public holidays
Sick & carer’s leave
Compassionate & bereavement leave

What we value:

One team

We are one team committed to the same mission. We trust, respect, and value each other. We recognise the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates.

Champion the customer

Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritise their interests in our thinking and actions.

Strive for excellence

We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve.

Extreme ownership

We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems.

Integrity always

We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise.

Always day one

It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritise agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.

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