We are seeking an experienced SugarCRM Software Developer to join our team. The ideal candidate will have at least three years of experience in a similar role and be skilled in developing custom solutions using SugarCRM’s extension framework. They will be responsible for analyzing requirements, designing solutions, ensuring quality through testing, and maintaining comprehensive documentation. Strong communication skills are essential, as the role involves collaborating with customers and internal teams to deliver effective solutions.

While SugarCRM development is the primary focus, there may be opportunities to work on other technologies such as Drupal, Symfony, Node.js, React.js, AWS Lambda, Azure Functions, and other tools as our technology needs evolve.

Key Responsibilities:

SugarCRM Development: Develop and customize solutions using SugarCRM’s extension framework. Extend SugarCRM’s REST API and work with Sugar’s Sidecar framework (Backbone.js) or similar JavaScript frameworks.

SugarCRM Configuration: Gain deep knowledge of SugarCRM’s configuration environment, particularly Studio, and leverage it effectively for customizations.

Database Management: Work with MySQL, including writing queries, optimizing performance, and ensuring data integrity within the SugarCRM environment.

Requirement Analysis & Design: Analyze customer requirements, identify risks, and design scalable, maintainable solutions.

Testing & Quality Assurance: Write and execute unit tests. Design test plans for Quality Assurance (QA) and User Acceptance Testing (UAT).

Version Control & Code Management: Manage and track code development using GitHub, ensuring version control best practices, structured code collaboration, and effective deployment processes.

Documentation: Prepare analysis, estimation, and design documents, as well as release notes for deployments.

Customer & Team Collaboration: Communicate effectively with customers, providing technical guidance. Work closely with sales and management teams to ensure solutions align with business objectives.

Budget & Risk Management: Monitor project budgets and flag potential overruns. Identify and mitigate risks in design and development.

Cross-Technology Development: While SugarCRM is the primary focus, there may be opportunities to work with other technologies such as Drupal, Symfony, Node.js, React.js, AWS Lambda, Azure Functions, and additional tools as our projects evolve.

Integration & Automation: Work with integration platforms like Make.com and Talend as required.

Required Skills & Qualifications:

Experience: At least three years of experience in a similar role developing SugarCRM or comparable platforms.
Technical Expertise:

Strong experience with SugarCRM’s extension framework and REST API.

Proficiency in MySQL (queries, performance tuning, data management).

Familiarity with SugarCRM’s Sidecar framework (Backbone.js) or similar JavaScript frameworks.

Solid experience in web technologies, including PHP, JavaScript, and RESTful APIs.

Testing & QA: Strong knowledge of unit testing, QA, and UAT processes.

Documentation: Ability to write clear and concise technical documentation.

Communication: Good-quality business-level English, both written and spoken.

Adaptability & Learning: Willingness to learn and work with new technologies as needed.

Budget & Risk Awareness: Ability to assess risks in technical designs and monitor project budgets effectively.

Collaboration & Teamwork: Strong ability to work with sales, management, and technical teams to deliver effective solutions.

Preferred Skills:

Experience with platforms similar to CRMs, such as ERP, customer engagement, or business process automation tools.

Familiarity with integration tools like Make.com and Talend.

Exposure to cloud-based services like AWS Lambda, Azure Functions, or similar.

Knowledge of additional programming languages (e.g., Python).