About the Role

We’re looking for an Insights Analyst to join our team! As an Insights Analyst, you will provide subject matter expertise related to employee engagement, performance management, employee listening, and other Quantum Workplace offerings. You will work directly with customers, assisting them with survey design, analyzing survey results, designing performance management processes, and advising on recommended actions for change, while also coaching to best practices. The ultimate goal is to help customers design smart things, know where to focus, and find value in the various ways they can use our software. In addition to directly coaching customers, Insights Analysts also focus on finding or improving ways to scale and make service and value to customers more efficient.

You'll partner closely with Customer Success and Implementation teams to deliver a service experience that's both high-quality and scalable — because great insight is only valuable if it actually reaches the people who need it.

What You'll Do

Advise customers on employee listening and performance management design — survey structure, question writing, and cadence
Analyze survey results and help customers find the signal in the noise — what the data actually means and where to focus
Present findings and recommendations to HR leaders and executive audiences with clarity and confidence
Coach customers on engagement, performance management, employee growth and development, and recognition and rewards best practices, including actions leaders and managers can take inside and outside the platform
Partner with Customer Success and Implementation Managers to drive value, adoption, and retention
Build process efficiencies and scalable content that improve service delivery without sacrificing quality
Contribute to thought leadership in employee engagement, performance management, and employee listening
Occasional travel may be required (less than 5%)

What You Bring

3+ years of applied experience in employee engagement or performance management
Hands-on experience designing and analyzing survey feedback
Working knowledge of descriptive statistics
Curiosity about AI tools and how to use them to work smarter — you don't just follow trends, you experiment with them
Strong communicator — written, verbal, and in the room with executives
Able to juggle multiple customers and priorities without dropping anything

Bonus points for:

Master's in I-O Psychology, Organizational Development, HR, or a related field
Experience designing or optimizing service or consulting processes
A gift for making data trends digestible — and connecting them to what to do next
Comfort operating in a fast-paced, deadline-driven environment

Interview Process

We're planning to kick off interviews the week of April 13th. Here's what to expect:

📞 Phone screen with our Employee Success team

💻 Zoom with the hiring manager

👥 Team interview via Zoom — including a short data presentation using materials we provide ahead of time

Why Quantum Workplace?

At Quantum Workplace, we believe thriving teams move our own business forward too. That belief shapes how we work, how we lead, and how we support one another every day.

We’re intentional about how we show up, guided by our core values. And we hold ourselves accountable to creating a place where people can do meaningful work and grow. If you want a candid look at what it’s like to work here, check out our Glassdoor reviews.

Below are some of the ways we support our teams and help them thrive.

We care for our Qwirks and their families

Health Insurance: We offer 3 options (1 option is 100% premium paid by QW for employees) + Telehealth
Dental & Vision: We cover 100% of premiums for employees
401k: We match 100% of contributions up to 4% and you're fully vested on day 1
Additionally, our benefits include parental leave, PTO, summer hours, zoo membership, and more.

We seek to belong

Employee-led Council works to create a more inclusive workplace
No dress code - wear what makes you feel confident - BE YOU!

We invest in wellness and development

Annual professional and wellness development allowance – conferences, books, gym reimbursements, workout equipment, and more!
Our Omaha office has an on-site fitness center - free for Qwirk use
Monthly manager-employee lunches for goal planning and development
Zoo membership to your closest zoo
Remote work stipend for 100% remote Qwirks

At Quantum Workplace, we are an equal opportunity employer. We are committed to building an inclusive team that represents a variety of backgrounds and skills. Please apply, regardless if you think you meet all the requirements. We want to hear from you. Please note, that we are not currently hiring in California.

Applicants with disabilities may contact the Quantum Workplace Employee Success Team via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Employee Success team at [email protected] or 402-415-8302.

We value and are committed to providing equal employment opportunities to all qualified applicants. However, we are unable to provide employment sponsorships at this time. Applicants must be authorized to work for ANY employer in the U.S. without the need for sponsorship now or in the future. We understand that this may be disappointing news for some candidates, and we apologize for any inconvenience this may cause.