What We Do Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button. Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets. Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About the Role

As Senior People Partner at Roo, you will be a strategic partner to business leaders, driving organizational effectiveness through talent strategy, performance optimization, and leadership development. In this senior-level role, you'll own the employee relations function while leading enterprise-wide performance management initiatives. You'll work closely with executive leadership to understand business objectives and translate them into people-focused initiatives that enhance team performance and engagement.

People Partner Key Responsibilities

Functional Partnership

Partner with business leaders to develop and execute people strategies aligned with business objectives
Provide strategic counsel to executives on organizational effectiveness and people-related decisions
Lead talent review processes and succession planning initiatives across the organization
Drive workforce planning initiatives and organizational design discussions
Serve as a trusted advisor to senior leadership on complex people matters

Performance & Development

Own and lead the design, implementation, and continuous improvement of performance management frameworks that drive high performance across the organization
Develop and roll out leadership development programs and manager effectiveness initiatives
Lead calibration sessions and performance review cycles, ensuring consistency and fairness
Create and implement career pathing frameworks and growth opportunities within functions and org units
Design and facilitate performance coaching programs for managers and leaders
Analyze performance data and trends to identify opportunities for improvement and intervention

Employee Relations & Engagement

Own the employee relations function, serving as the primary point of escalation for complex and sensitive ER issues
Investigate and resolve workplace concerns, complaints, and conflicts with sound judgment and discretion
Develop and implement ER policies, procedures, and best practices to ensure compliance and fairness
Partner with legal counsel on employment-related matters as needed
Lead engagement initiatives and action planning within business units
Drive DEI initiatives and foster an inclusive workplace culture

Qualifications

8+ years of progressive HR experience, with at least 4 years in a senior HRBP or strategic partner role that includes people management
Proven experience owning and managing employee relations programs and complex ER cases
Demonstrated expertise in designing and implementing performance management systems and frameworks
Strong business acumen and ability to link people strategies to business outcomes
Extensive experience partnering with senior leadership and executives on organizational development initiatives
Track record of successful change management and transformation projects
Strong analytical skills and experience with HR metrics and reporting
Experience in high-growth startup or scale-up environments preferred
Excellent judgment, discretion, and ability to handle sensitive matters with professionalism

While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for examples of compensation ranges based on state averages.

Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.

Exact compensation may vary based on skills, experience, and location.

California pay range

$150,000 - $190,000USD

New York pay range

$150,000 - $190,000USD

Washington pay range

$135,000 - $170,000USD

Colorado pay range

$135,000 - $170,000USD

Texas pay range

$120,000 - $160,000USD

North Carolina pay range

$110,000 - $150,000USD

Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer:

Accelerated growth & learning potential.
Stipends for home office setup, continuing education, and monthly wellness.
Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
401K
Unlimited Paid Time Off.
Paid Maternity/Paternity and reproductive care leave.
Gifts on your birthday & anniversary.
Opportunity for domestic travel, including for regional team building events.

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!