At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

Our flexible work benefit - Scribd Flex - enables employees, in partnership with their manager, to choose the daily work-style that best suits their individual needs. As an organization, we prioritize collaboration and intentional in-person moments to build culture and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.

About the team and role

Quality Engineering team is seeking a highly experienced Staff Software Engineer (SWE) with a strong focus on Quality Engineering to lead our efforts in designing and implementing enterprise-level automation frameworks, driving strategic quality initiatives, and ensuring our software meets the highest standards of quality and reliability. As a key player in shaping the quality strategy at Scribd, this role will focus on scalability, automation, cross-functional collaboration, and continuous innovation in tooling and testing practices.

Responsibilities

Lead the design and implementation of native mobile enterprise-level automation frameworks and tools that are scalable, reliable, and easy to use across the organization.
Set the strategic direction for quality engineering within Scribd, aligning automation goals and testing methodologies with the company's broader objectives.
Collaborate closely with product, development, and operations teams to ensure quality is embedded throughout the software development lifecycle.
Act as a quality advocate across the organization, aligning teams to maintain high standards in every release.
Spearhead innovation in the development of testing tools and frameworks to meet the evolving needs of the engineering organization.
Continuously improve and evolve the testing infrastructure, making it easier and more efficient for developers to write and maintain tests.
Define and implement advanced quality metrics that provide data-driven insights into product health and quality.
Take full ownership of the release process, from setting testing criteria to validating and releasing code.
Ensure that every release meets Scribd’s highest quality standards.
Mentor and coach senior engineers, fostering a culture of continuous learning, innovation, and collaboration.
Serve as a strategic consultant within the organization, offering expert guidance on test plans, testing strategies, and overall quality initiatives.
Provide leadership on quality best practices and act as a thought leader for the engineering community at Scribd.
Oversee the triaging and resolution of production incidents, ensuring root causes are identified and mitigated. Take the lead on defining and enforcing cherry-pick and hotfix criteria for swift and efficient management of production issues.
Drive efforts to meet automation coverage goals, while also focusing on reducing test flakiness and ensuring the robustness of the test suite.
Continuously monitor and report automation progress, identifying areas for improvement.
Develop processes to integrate customer feedback into the testing strategy, ensuring that test scenarios address areas frequently reported by users.
Perform root cause analysis of negative customer reviews, collaborating with development, product, and UX teams to propose actionable improvements.

Requirements

Mobile Automation Frameworks:
iOS: Extensive experience with automation frameworks such as XCUITest, or similar native iOS automation tools.
Android: Proficiency with Espresso, UIAutomator, and/or other Android-specific automation frameworks.
Programming Languages:
Swift for iOS.
Kotlin or Java for Android.
Familiarity with other languages like Python, JavaScript, or Ruby for writing cross-platform automation or auxiliary tooling.
CI/CD and Build Systems:
Experience integrating automated tests into Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, CircleCI, Bitrise, or GitLab CI.
Understanding of mobile-specific build tools like Gradle (for Android) and Xcode Build or Fastlane (for iOS).
Device & Cloud Testing: Experience with cloud-based device testing platforms such as Firebase Test Lab, AWS Device Farm, Sauce Labs, or BrowserStack for mobile automation.
Performance & Load Testing: Experience in using performance testing tools for mobile apps, such as Perfetto, Firebase Performance Monitoring, or Instruments for iOS.
API Testing: Familiarity with API testing tools like Postman, RestAssured, or Karate, and the ability to integrate API tests with mobile test suites.
Database and Query Languages: SQL Proficiency: Advanced knowledge of SQL for querying structured data in relational databases. Ability to write complex queries and optimize SQL for performance in cloud data warehouses (e.g., Databricks, Snowflake, BigQuery).
Monitoring and Observability:
Experience with setting up and configuring Datadog to monitor infrastructure, applications, and services.
Proficiency in using Datadog to set up dashboards, monitors, and alerts for real-time system health and performance monitoring.
Experience with Datadog Log Management for collecting, indexing, and analyzing logs from distributed systems.
Experience with setting up alerts in Datadog based on thresholds or anomaly detection, ensuring timely identification of performance degradation or system failures.
Proficiency in integrating Datadog with incident response tools like PagerDuty, or Slack for real-time notifications and escalations.
Strong experience in creating custom Datadog dashboards that visualize critical metrics, logs, and traces, providing insights into system health and performance.

Benefits

Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Tuition Reimbursement
Learning & Development programs
Quarterly stipend for Wellness, Connectivity & Comfort
Mental Health support & resources
Free subscription to Scribd + gift memberships for friends & family
Referral Bonuses
Book Benefit
Sabbaticals
Company wide events
Team engagement budgets
Vacation & Personal Days
Paid Holidays (+ winter break)
Flexible Sick Time
Volunteer Day
Company-wide Diversity, Equity, & Inclusion programs