About Us

Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.

Job Overview

The Finance Systems Administrator will help maintain and support our NetSuite ERP environment. This role will report to the Senior Director of FP&A and will sit at the intersection of Finance and IT, ensuring our financial systems run smoothly and support accurate, timely reporting. You'll work closely with FP&A, Accounting, IT, and cross-functional stakeholders to configure, maintain, and support NetSuite and related finance systems, with opportunities to grow into more advanced system ownership over time.

Essential Functions

Manage day-to-day NetSuite administration: saved searches, custom fields, reports, and dashboards
Partner with Finance and IT teams to understand requirements and assist with system configuration
Support month-end and quarter-end close processes by monitoring system reliability and troubleshooting basic issues
Assist with maintaining integrations between NetSuite and other business systems, specifically Salesforce and Coupa; monitor data flow, troubleshoot sync errors, and resolve integration issues as they arise
Support NetSuite enhancement projects and upgrades under the guidance of senior FP&A/systems leadership
Build and maintain reports, workflows, saved searches, and dashboards for FP&A and Accounting stakeholders
Maintain system documentation following the Shorelight change management process, including process workflows, integration logic, and configuration changes
Assist with testing during NetSuite release cycles (bi-annual upgrades) and flag potential impacts to current processes
Provide first-line end-user training and support for NetSuite users across Finance and other departments
Help coordinate with NetSuite support and third-party consultants/implementation partners as needed
Support data integrity and adherence to internal controls and audit requirements

Security

Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures
Take responsibility for any Shorelight assets assigned to you
Promptly report any security events, incidents, or weaknesses to Shorelight Security

Minimum Qualifications

Bachelor's degree in Finance, Accounting, Information Systems, or related field
1–3 years of experience administering or supporting NetSuite (or similar ERP) in a finance/accounting context
Foundational understanding of core finance/accounting processes (GL, AP, AR, financial close)
Exposure to NetSuite configuration: custom fields, saved searches, basic workflows, roles & permissions
Experience with a CRM system such as Salesforce; particularly in the context of a NetSuite–Salesforce integration
Strong analytical and problem-solving skills; comfortable working with data at a granular level
Good communication skills — able to work with both technical and finance/business stakeholders
Strong written and verbal English communication skills
Willingness to learn integrations, SuiteScript basics, and reporting tools (SuiteAnalytics/SuiteQL) on the job
Experience working with global, distributed teams is a plus (given the reporting relationship to a US-based leader)

Preferred Qualifications

NetSuite certification (Administrator, SuiteFoundation, or similar)
Ability to work overlapping hours with a US-based team (ideally 1-3 hours overlapping with US Eastern business hours)
Experience working successfully with non-native English speakers
Experience with Coupa or other procurement/spend management platforms
Experience supporting multi-subsidiary and multi-currency NetSuite instances
Experience with FloQast or other close management software

Application Process

To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.

Background Check Required--Education, Criminal, Identity

Shorelight is an Equal Opportunity Employer.