About Stitch

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.

We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

The role: The Head of Product works directly with the founders to define and manage the products which will enable Stitch and its clients to shape the future of financial services. The Head of Product connects with Stitch’s users to understand their needs, develop product strategy, prioritise and roadmap key features, and work closely with Engineering to ship products. The Head of Product is also responsible for moving a product from ideation to scale including engineering, design, legal, data science, marketing and sales.

Key Responsibilities

Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market
Assemble and grow the product team
Define the product strategy and roadmap
Work closely with our engineers to build new products and features
Own decisions directly impacting the growth of Stitch’s business
Work cross-functionally with design, data science, legal, marketing and sales to build and grow our data products

Requirements

10+ years of total work experience
5+ years in a product role, most recently as a product leader
A track record of success in financial technology or a related technology start-up
Has built technical products from scratch
Top-tier technical acumen
Bachelor's degree or equivalent working experience

Advantageous

Strong network and content knowledge in the local Fintech or Banking space
Experience in working in B2B SaaS, APIs or Payments companies
Strong understanding of developers and what makes a good developer experience
Experience developing APIs
Experience working on B2B2C products, or experience with both developing products for developers and developing products for end-users

Benefits & Perks

🏖️ Remote-friendly Work

We recognise and value the importance of enabling remote work and maintaining a globally distributed workforce. We cater to equitable employee experiences for both in-office and remote team members. We remain conscientious about ensuring a level playing field, especially around team events, business meeting practices, and office-driven benefits. While we facilitate remote work, we also see the value in bringing the full team together in person from time to time.

🎨 Stock Ownership*

We believe in the power of ownership. That's why every full-time team member becomes a part-owner of Stitch. Our employee stock ownership plan ensures that when the company thrives, you do too.

⏰ Time Off*

Taking time off from work is critical to ensure that you can take necessary breaks and have time for important life events outside of work. It also helps you manage your energy better. In line with this, we provide a generous annual leave policy, along with supportive family responsibility, parental, study, and long-tenure sabbatical leave options, designed to accommodate the diverse needs of our team.

📚 Learning & Development Fund*

We are committed to the professional growth of our team. Each year, we allocate $3,000 per full time team member for learning and development, supporting a culture of continuous improvement and skill enhancement.

🩺 Health Insurance Contribution*

Recognising the importance of health and well-being, we contribute to health insurance for all team members and provide group health insurance schemes in certain jurisdictions.

💻 Equipment

To ensure our team has the tools they need, new members receive a brand-new Mac laptop along with the necessary peripheral equipment upon joining Stitch.

💜 Employee Assistance Programmes

We care about the well-being of our team. Our Employee Assistance Programmes provide you with the necessary resources and support to not only excel in your job but also to thrive in your personal life. Whether it's counselling, advice, or support services, we're here to help every step of the way.

Other notable benefits and perks

Celebrations for important life and work milestones
Daily team lunches in the Cape Town office
Bi-annual work retreats
New starter dinners
Frequent team and company events

Compliance with POPIA
Our processing of your Personal Information is subject to, and in compliance with, the provisions of POPIA.

Privacy and security of your information
We will process your information only on instructions from you, which we are deemed to have received when you submit information on our website. We will maintain the confidentiality and security of such information per the standards contained in the POPIA, which requires us to adopt reasonable safeguards to protect the integrity and confidentiality of such information from unauthorized access, loss or destruction.

*these benefits are applicable for full-time staff members but may not apply for fixed-term and part-time staff