What We're Doing

At Synctera, we’re powering the future of FinTech. We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance support, and bank partners in one end-to-end Banking as a Service platform, Synctera is the fastest and easiest way to build, launch, and scale bank accounts, debit cards, charge cards, lending, and more. We help banks increase deposits and non-interest income by expanding their footprint through FinTech and embedded finance partnerships. The Synctera Platform enables banks to manage their program through a fully compliant, scalable solution.

We are looking for interesting, curious, wickedly smart people who are ready to jump in and run with our fast-growing team. If you want to have fun at work, collaborate with some of the sharpest people in the industry, grow the FinTech and Banking as a Service ecosystem, and love to win, read on!

What We're Looking for

We are looking for a Project Manager to drive cross-functional execution and elevate the operational rigor of our Product, Engineering, Payment Operations, and Compliance teams. You’ll independently define project scopes, create clarity in ambiguous situations, and lead teams toward shared outcomes. You bring a strong sense of ownership, a talent for structuring complex work, and an ability to influence without authority across multiple stakeholder groups.

You have experience leading cross-functional projects in dynamic environments, designing workflows that improve execution, and ensuring that work moves forward even when priorities, resources, or external constraints shift. You thrive in bringing order to ambiguity and excel at identifying the right stakeholders, creating alignment, and building sustainable processes that teams can rely on.

What You’ll Do

Scope, plan, and lead complex cross-functional projects, establishing clear goals, ownership, and workflows across Product, Engineering, Payment Operations, and Compliance
Improve internal documentation systems by defining information architecture and centralizing requirements, resources, and shared knowledge for easier team self-service
Lead cross-functional decision-making by identifying the right SMEs, facilitating problem-solving discussions, and ensuring clear roles, next steps, and accountability
Own and enhance the intake and completion process for fintech and bank diligence requests, establishing repeatable mechanisms that reduce cycle time and improve accuracy
Build and operationalize systems that increase visibility into deliverables, risks, and dependencies, ensuring that critical tasks don't fall through the cracks
Strengthen communication between Payment Operations and Compliance by creating simple, repeatable mechanisms for sharing updates and increasing visibility across teams

What You’ll Bring

5+ years of experience managing projects independently, ideally within FinTech, payments, banking, or SaaS environments
Demonstrated ability to independently lead cross-functional initiatives from scope definition through delivery, driving alignment and outcomes with minimal oversight
Proven success in structuring ambiguous work, creating clarity, and building repeatable processes that improve team execution
A collaborative and influential approach that builds trust across teams, resolves ownership questions, and moves work forward even when priorities shift
Excellent communication and documentation skills, with the ability to design centralized knowledge systems and create clear, digestible updates and artifacts
Strength in facilitating complex discussions, identifying the right stakeholders, and guiding groups toward decisions, next steps, and accountability
A proactive, detail-oriented working style with a strong sense of ownership, continuously identifying opportunities to refine processes, reduce friction, and improve execution

Diversity & Inclusion

Synctera is committed to having a workforce that is reflective of the diversity within the United States and Canada. As an equal opportunity employer, we encourage applications from candidates from underrepresented communities, Indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contribute to the diversification of Synctera.

Benefits

100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Employer contribution to HSA for US employees
Annual HCSA and generous extended health care coverage for Canadian employees and dependents
401(k) for US employees and RRSP for Canadian employees
Mental health resources available for all employees
Unlimited paid time off
Generous paid new parent leave program
Home office setup stipend
Stock options program for all employees
Growth potential and opportunity to have a significant impact at an early stage of our company's journey
Working alongside a skilled and passionate team

The base salary for this full-time position (USD: $120,000 - $160,000 CAD: $136,000 - $155,000) is determined by role, level, and location. The range informed in this job posting reflects the minimum and maximum target for new hire salaries across all US and Canadian locations. Within the range, individual pay will be determined by work location, job-related skills, experience, relevant training, and other factors.

To all recruiters and recruitment agencies: Synctera does not accept unsolicited resumes. Please do not forward resumes to our jobs alias or to Synctera employees without an active vendor agreement in place. Synctera is not responsible for any fees related to unsolicited resumes.

With the current increase in job recruitment phishing scams globally, we wanted to remind you that all official communications from Synctera will only come from a synctera.com email address. If you’ve received a communication regarding Synctera that you have a question or concern about, please contact recruiting@synctera.com.

Please note that although all positions at Synctera are remote, candidates must be located and authorized to work in the US or Canada as a precondition of employment. Synctera does not sponsor applicants for work visas.