About Tiberius Aerospace

Tiberius Aerospace is a cutting-edge Aerospace and Defense company committed to delivering innovative, secure, and compliant solutions for our customers. We specialize in mission-critical technology services for government and private sector customers, ensuring excellence in aerospace systems design, performance, and compliance. To serve our nations with Strength, Honor, and Purpose - forging the systems that defend freedom and shape the future of defense.

Position Overview

Tiberius is seeking an experienced Sales Operations & CRM Manager to own the company’s CRM, lead management, pipeline architecture, and commercial data infrastructure across all programs and geographies.

This is a high-ownership role for someone who can bring structure, discipline, and visibility to a rapidly scaling aerospace and defense business. The Sales Operations & CRM Manager will ensure every lead, account, opportunity, program, customer interaction, and follow-up action is properly captured, managed, tracked, and reported through the CRM.

The ideal candidate is a CRM expert with strong Salesforce experience, deep understanding of lead and pipeline management, and the ability to build scalable systems that give leadership a clear view of commercial activity, customer engagement, program-level pipeline, geographic coverage, and future revenue opportunity.

What You’ll Do

Own Salesforce as the central system of record for all leads, accounts, contacts, opportunities, programs, geographies, and customer activity
Manage lead flow across all programs and geographies, ensuring every lead is captured, assigned, tracked, followed up, and progressed appropriately
Build and maintain clean pipeline architecture across business development, sales, programs, capture, proposals, and customer engagement
Create CRM workflows that support lead intake, qualification, account ownership, opportunity progression, next steps, follow-up actions, and leadership reporting
Partner with the President, executive leadership, sales, business development, and program teams to define how commercial data should be captured and managed
Build dashboards and reporting packs that give leadership clear visibility into leads, pipeline, conversion, customer activity, revenue forecast, program-level opportunities, and geographic coverage
Improve CRM discipline across the organization, ensuring data quality, consistent usage, clean handoffs, and accountability
Track pipeline movement across stages, owners, programs, geographies, customers, probability, value, forecast category, and expected close date
Identify gaps in lead management, CRM usage, pipeline hygiene, and commercial reporting, then build practical solutions
Train and support internal users to ensure Salesforce is adopted properly and used consistently

CRM, Leads & Pipeline Responsibilities

Own Salesforce configuration, data integrity, dashboards, reporting, user adoption, workflow design, and process discipline
Manage all inbound, outbound, referral, partner, customer, and program-related leads through a clear CRM process
Build lead routing and ownership rules across programs, geographies, customer segments, and opportunity types
Create and maintain consistent definitions for lead status, qualification criteria, opportunity stages, pipeline movement, and forecast categories
Ensure every opportunity has clear ownership, next steps, close dates, value, probability, notes, and supporting context
Build reporting views by program, geography, customer, pursuit status, opportunity stage, lead source, revenue value, and owner
Develop dashboards for leadership covering active leads, qualified pipeline, stalled opportunities, upcoming customer actions, proposals, contract status, bookings, and forecast
Support weekly and monthly commercial reviews with clean reporting, accurate data, and clear insight
Maintain data hygiene across accounts, contacts, leads, opportunities, customer interactions, activities, notes, and next steps
Build scalable CRM architecture that can support continued growth across multiple programs, geographies, customers, and revenue streams

Operational & Business Support

Partner with leadership to build a disciplined operating cadence around leads, pipeline, and commercial execution
Support sales, business development, program, and capture teams with CRM hygiene, pipeline reviews, meeting preparation, and action tracking
Create standard operating procedures for lead management, CRM usage, pipeline updates, reporting, and forecasting
Build executive-level reporting that helps leadership understand where opportunities sit, what needs action, and where risk exists
Improve forecasting accuracy by ensuring pipeline data reflects real commercial activity
Help connect CRM data to broader business planning, including program growth, customer strategy, revenue forecasting, and resource planning
Support proposal and capture workflows by ensuring opportunities are tracked clearly from early lead through customer engagement, proposal, negotiation, and close
Bring structure without adding unnecessary bureaucracy, ensuring systems are practical, accurate, and easy for teams to use

What You’ll Bring

Strong experience in sales operations, revenue operations, CRM operations, business operations, or commercial operations
Expert-level CRM experience, ideally Salesforce
Proven experience managing leads, accounts, opportunities, pipeline stages, dashboards, workflows, and CRM reporting
Strong understanding of lead management, pipeline hygiene, sales process discipline, and revenue forecasting
Experience building CRM systems, workflows, dashboards, and reporting infrastructure in a scaling business
Ability to manage commercial data across multiple programs, geographies, customers, and internal stakeholders
Strong analytical skills with the ability to identify trends, risks, gaps, stalled opportunities, and operational bottlenecks
Excellent communication skills, with the ability to work across executive, sales, program, finance, and technical teams
High attention to detail and strong standards around data quality
Comfortable operating in a fast-paced startup or high-growth environment
Strong ownership mindset and ability to operate with minimal direction

Preferred

Experience in aerospace, defense, advanced manufacturing, robotics, government contracting, or another mission-critical technical environment
Experience supporting business development, capture, proposal, customer engagement, or program-level sales workflows
Experience building or cleaning up Salesforce in an early-stage or scaling company
Experience managing CRM data across multiple sites, territories, business lines, or geographies
Familiarity with bookings, backlog, pipeline conversion, forecast accuracy, account planning, and commercial performance metrics
Experience working directly with Presidents, CEOs, CROs, or senior leadership teams
Experience creating executive dashboards, management reporting packs, or board-level commercial reporting
Familiarity with federal, defense, aerospace, or government customer environments

What We’re Looking For

A true CRM owner who can bring control, structure, and visibility to commercial activity
Strong sales operations discipline with a practical understanding of how leads become pipeline and pipeline becomes revenue
High standards for data quality, process consistency, and accountability
Ability to manage complexity across multiple programs, geographies, customers, and internal teams
Commercial awareness and the ability to understand what leadership needs to see to make decisions
Comfortable challenging poor CRM hygiene and driving adoption across the business
Bias for action, clean execution, and continuous improvement
Ability to build systems that are scalable, useful, and actually used by the team

Growth Opportunity

This role provides the opportunity to build the sales operations and CRM foundation for a rapidly growing aerospace and defense company. The Sales Operations & CRM Manager will work closely with the President and executive leadership to create the lead management, pipeline visibility, reporting discipline, and commercial operating rhythm needed to support Tiberius Aerospace as it scales across programs and geographies.

Tiberius Aerospace Inc. is an Equal Opportunity employer. The Company maintains policies and practices that are designed to prevent discrimination or harassment against any qualified applicant or employee to the extent prohibited by federal, state and local laws and regulations.

By way of example, discrimination on the basis of race, ethnicity, color, religion, ancestry, national origin, citizenship, sex, age, marital status, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other characteristic protected by applicable law is prohibited.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or need an alternative method for applying, you may contact [email protected] for assistance.

Tiberius Aerospace Inc. participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.