Trackforce is the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.

Today, Trackforce serves 3,000+ clients in over 45 countries. We have over 300 employees with offices in Montreal, Paris, and London. However, we embrace being remote-first!

Your Mission

In this role, you will manage and guide multiple software engineering squads, each focused on different aspects of the business. You will work closely with Product Management, DevSecOps and other stakeholders to ensure the successful delivery of initiatives and features while providing mentorship and leadership to your teams. You will help shape the technical roadmap, resolve blockers and drive improvements in processes, quality, and performance.

As a Software Engineering Manager, you will:

Lead and manage a number of squads of software developers, ensuring each squad has the necessary resources, direction, and support to meet its goals.
Foster a culture of collaboration across squads, ensuring clear communications, shared best practices, and alignment on priorities.
Mentor and develop software developers, helping them achieve both their technical and career goals through regular feedback, performance reviews, and personalized development plans.
Collaborate closely with Product Management and other stakeholders to translate business requirements into technical solutions and ensure seamless execution across squads.
Manage resources across squads, balancing workload and ensuring timely delivery, while mitigating risks and resolving blockers.
Drive Agile processes across squads, optimizing workflows and ensuring that teams are working efficiently and iteratively.
Advocate for software engineering best practices, including code quality, design patterns, testing and continuous integration/deployment.
Monitor and measure team performance, ensuring that squads consistently meet quality, performance, and security standards.
Create and maintain a positive, high-performance team culture where team members feel supported, engaged and empowered to contribute to their fullest potential.
Promote cross-team collaboration, facilitating knowledge-sharing and alignment across different software engineering teams.
Conduct performance reviews, providing feedback, coaching and supporting career progression for your team members.
Manage technical debt, working with your team to ensure that new features are built with scalability, maintainability and performance in mind.
Operations: take part in software engineering’s on call rotation.

Your Skills & Experience

5+ years of experience in software engineering, with a minimum of 2 years of experience managing and mentoring software engineering teams.
Bilingual: french and english.
Experience leading teams in Agile environments, with a solid understanding of Agile methodologies.
Strong technical background with hands-on experience building scalable, high-performance systems.
Strong leadership skills, with experience managing high-performing software engineering teams and driving a culture of excellence, collaboration, and innovation.
Experience in defining and driving technical roadmaps, working closely with senior stakeholders to align software engineering efforts with broader business goals.
Exceptional communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders and rally the team around a common vision.
Passion for mentoring and career development, with a strong commitment to the professional growth of the team.

Working at TrackForce

We offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space.

The values we live by:

Foster Curiosity
Lead with empathy
Take Ownership and be accountable
Empower diversity
Be True and act with Integrity.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply!

Trackforce is proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation.