Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

This is a fully remote opportunity based out of British Columbia to support our Pacific Standard Time operations. Candidates in Mountain Standard Time who are comfortable working in PST will also be considered.

Schedule

The company operates on Eastern Standard Time with core hours 9:00 AM to 6:00 PM EST (6:00 AM to 3:00 PM PST); we are open to start times between 6:00 AM and 9:00 AM PST
The candidate must be available to support production deployments Monday through Thursday, 6:30 PM to 7:30 PM PST.
On weeks with evening deployments, hours may be reduced by the equivalent deployment time on Friday or another day of the week.

About the Role

We are looking for a QA Analyst to join our distributed QA team in a role centered on production deployment support. You will be the quality gate during live platform releases across multiple systems, working closely with developers and delivery teams to validate that every deployment lands cleanly.

Beyond deployments, you will contribute to day-to-day QA across our platforms: writing test cases, running API tests, and reporting defects with precision.

Key Responsibilities

Own QA sign-off during live production deployments, providing real-time validation and clear go/no-go communication to the delivery team
Collaborate with Product Owners, Business Analysts, and Developers to understand requirements and define test strategies ahead of release
Write and maintain well-structured test cases and test plans in Xray
Report defects in Jira with clear reproduction steps, environment context, and expected vs. actual outcomes
Conduct API testing in Postman, including pre-request scripts and environment configuration
Use SQL queries to validate data and support backend testing

Must-haves:

4+ years in software QA with a track record of owning quality end-to-end
Demonstrated experience supporting or participating in production deployments; you are calm, methodical, and decisive under time pressure
Strong API testing skills using Postman or similar tools, including pre-request script authoring
Solid working knowledge of SQL for data validation and backend test support
Clear, precise written communication; your defect reports do not leave developers guessing
Comfortable working independently within a distributed team
BS/MS in Computer Science, Engineering, or a related field, or equivalent practical experience

Nice to have:

Familiarity with Playwright (JavaScript/TypeScript) or Selenium WebDriver; our automation landscape is evolving, and exposure here is an asset

Technologies & Tools we use: Postman, Jira, Xray, SQL Server, Azure, Chrome DevTools

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $75,000 to $80,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Remote

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.