About UpMetrics

At UpMetrics, we're building a world where impact organizations have the knowledge, tools, and connections to achieve their missions. Our mission is to help organizations accelerate impact through innovative technology and community, connecting funders and mission-driven organizations with the capital, insights, and relationships they need to succeed.

To deliver on this mission, we provide an impact reporting platform in combination with expert services. Together, these products empower organizations to collect, analyze, and learn from their data—gaining insights and sharing their stories to inspire change.

As a Sr. Product Designer, you will lead end-to-end design across our core platform, from research through implementation. You’ll evolve existing features and shape brand-new, 0-to-1 features and product lines, with work that touches the entire platform. Your research will directly shape product strategy through a deep understanding of our market, user needs, and behaviors. Throughout the development cycle, you will partner closely with a product manager and engineering lead as a true peer, delivering work as part of a nimble development pod. We are looking for a highly engaged, self-organizing, high-autonomy designer who wants to take genuine ownership of their work and see it through.

This is a great opportunity for someone who wants to get more visibility into the business of product development and form product design ideas before the product development lifecycle begins, while remaining focused on product design and knowing your work will have an impact on the world.

Responsibilities

Conduct user research, usability testing, and synthesis to inform product decisions
Create wireframes, prototypes, and high-fidelity designs
Define and implement UX/UI patterns and design systems
Collaborate with PM and the design team on product strategy and execution
Collaborate with the engineering team on product development, building and maintaining design artifacts
Drive user research, design sprints, and workshops to solve complex problems
Drive the use of personas in product development
Develop and maintain a deep domain knowledge of our market and its personas

About You

Required qualifications:

A degree in Design or related field (Cognitive Science or Psychology, Computer science/Human-Computer Interaction (HCI) / Human Factors, Information Science / Information Design.)
6+ years of product design experience
Experience designing B2B or enterprise SaaS products
Comfortable owning the full arc, from discovery and research through to shipped execution, including running research yourself across a range of methodologies
Strong visual design skills, typography, color, and hierarchy, at a level that raises the bar for the whole product rather than matching what's already there
Deep Figma fluency, including component libraries, auto-layout, and developer-ready handoff
Comfortable using AI tools like LLMs, Claude Code, Codex, etc. in your design practice and look for where they can reshape it
Excellent communication and presentation skills, with practical experience partnering with product managers and engineers in an agile environment
Experience working directly with engineering in a scrum process

Not required but what would make you stand out:

Practical experience designing products that involve the use of collecting, analyzing, reporting, and sharing data and insights
Experience designing AI features with attention to explainability, confidence signals, and graceful failure.
You follow your nose: when a design decision or research finding catches your attention, you ask why, work backwards to the real problem, and look for a better answer.

UpMetrics Values

Our company values influence everything we do, from our work inside the office to how we choose our partners:

Team First — Collaboration is key. We support each other, respect each other’s strengths, varying backgrounds and views. We value everyone’s input.
Client Focused — Our work is personal. Many of us have direct experience working in the field and are deeply passionate about what we do. We take a partner approach with all our clients.
Show Integrity — We are open, honest, ethical, and fair. We expect integrity from the team internally and the people we choose to partner with.
Reflect and Improve — We are a data company always looking to get better. We test often, iterate, and look closely at metrics to build capacity and inform decisions.
Let's Go! — To create positive change, we never settle. In uncharted territory, we embrace challenges as opportunities, take ownership, and strive for excellence.

Compensation & Benefits

$120K-145K annual salary based on experience
Equity incentive plan
70% employer paid health insurance for employees and family
Dental and vision insurance
Fully paid Life and Accidental Death & Dismemberment insurance
Fully paid Short- and Long-term Disability insurance
Unlimited time off policy, plus paid holidays and monthly Wellness Fridays
Paid parental leave policy, eligible after one year of employment
FSA plan, lifestyle spending account (LSA) for eligible professional development, wellness, and mental health expenses, and Employee Assistance Program via The Hartford
401K plan
Remote work equipment
Annual company retreat and quarterly virtual company events
Outstanding team and meaningful work