In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based intensive behavioral health care.

In 2023, we launched our virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, groups, and around the clock crisis coverage, while working to connect patients to the most appropriate next level of care.

As a behavioral health clinician, you will provide telehealth evidence-based behavioral health care including comprehensive clinical assessments, differential diagnosis, creating and implementing co-created clinical treatment plans and providing crisis psychotherapy. You will work alongside our diverse and passionate multidisciplinary clinical team taking care of Willow Health’s patients and making an impact in building our clinical program. Our clinical team includes psychiatrists, nurse practitioners, licensed clinical social workers, licensed mental health clinicians, certified peer specialists, case managers, and clinical operations. We are looking for a thoughtful, empathic, and skilled clinician to join our highly motivated team to help improve behavioral health crisis care. This is a virtual role.

Day-to-Day Responsibilities

Perform comprehensive clinical assessments and develop differential diagnosis
Build therapeutic alliance with patients
Create and implement co-created personalized treatment plans with our multidisciplinary team
Conduct short-term crisis psychotherapy sessions utilizing supportive psychotherapy, motivational interviewing and/or problem solving therapy
Manage a caseload of patients who you will follow for 8 to 12 weeks providing crisis psychotherapy
Conduct comprehensive risk assessment and safety planning
Utilize validated clinical tools to aid in differential diagnosis
Work across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis care
Actively participate in multidisciplinary team meetings
Maintain appropriate documentation of all patient-related care
Weekly clinical supervision
Work with our patients, their families, and their providers in the community to ensure comprehensive behavioral health care

Working hours for the clinic are Monday - Friday from 10:30am to 7:30pm, Eastern time.

Role Requirements

Bachelor's degree (or equivalent non-U.S. degree) in psychology, clinical social work, or related fields
Successful completion of master’s of social work degree or master’s of mental health counseling
Hold an active license of clinical social work or license for mental health counseling in New York
Maintain all state requirements and continuing education requirements to provide behavioral health care
Has experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plans
Has at least 2 years of clinical experience post-licensure
Has experience with clinical risk management, suicide risk assessment, and safety planning
Has experience and is comfortable with using validated clinical tools to help enhance clinical care
Has experience with and is comfortable with using technology and an EMR
Excellent written and verbal communication skills
Excellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team

Nice-to-haves

Post degree experience in providing emergency mental health services and/or urgent behavioral healthcare
Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles
Has experience with using clinical outcomes to help enhance clinical care
Has experience launching and iterating on a clinical care model, (preferred, not required)
Has experience with problem solving therapy, motivational interviewing, supportive psychotherapy
Experience in a start-up healthcare setting and/or an innovative healthcare program

Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.