Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role:

The Staff Data Analyst role is a key addition to our analytics team to support enrollment retention, customer support and other divisions like Marketing etc. and will be pivotal in generating actionable insights across the different lines of businesses to help senior leadership strategize innovation and strengthen our market share.

This position reports to the Senior Manager, Data Analytics and is a remote role.

Responsibilities:

Strategic Leadership and Advisory

Collaborate closely with business stakeholders and leadership to develop strategic plans for business enhancements and new opportunities
Act as a key advisor to business by providing insights that influence strategy, prioritization, testing and user experience improvements
Present findings to executive teams and stakeholders in a clear, compelling manner, influencing high-level strategy discussions
Able to juggle and prioritize multiple workstreams

Analytics Tools and Usage

Leverages Snowflake, Tableau, Google Spreadsheets, presentations etc. to generate actionable insights and reports that inform business strategies
Familiarity with data modeling and predictive analytics
Ability to learn Python for analytics initiatives that may need data science lenses
Basic familiarity with Github to understand key tables that Engineering creates
Basic familiarity with Confluence to document workstreams and collaborate with others
Familiarity with A/B testing and other analytical experiments to validate hypotheses and influence product development strategies

Cross-functional Collaboration and Communication

Work closely with business stakeholders to ensure we use analytics insights into business planning and decision-making
Ability to work with data engineering to understand how the architectural backend feeds business facing reports
Collaborate with the data science team to hand off data for deeper analysis and model building
Ability to align with stakeholders through regular check ins, meetings and monthly agendas
Cross pollinate ideas with the analytics, data, engineering and business teams to ensure smooth business strategies

Qualifications:

Bachelor’s degree in Business, Economics, Statistics, Computer Science, Engineering, or a related field. A Master's degree is preferred
Minimum of 5 years of experience in product analytics, business intelligence, or a similar role within a technology-driven environment
Proven experience in strategic planning and advisory roles, with a demonstrated ability to influence product strategy and business outcomes
Expertise in analytics tools like Snowflake and Tableau
Experience in conducting A/B testing and running other experimental analytics to validate hypotheses
Ability to develop and execute strategic plans for product development in collaboration with senior product managers and other stakeholders
Strong capability to act as a key advisor, providing insights that directly influence product roadmaps and user experience enhancements
Demonstrated ability to present complex data clearly and persuasively to executive teams
Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams
Experience in leading workshops, training sessions, and meetings to facilitate discussions on product strategies
Ability to effectively act as a liaison between product teams and other departments, ensuring strategic alignment and coherence
Strong analytical and problem-solving skills, with the ability to approach complex challenges with innovative solutions
Capability to integrate analytical insights into practical product decisions and planning
Keen interest in staying updated with the latest industry trends and analytics technologies
Flexibility to adapt to rapidly changing environments and to take on evolving responsibilities as needed
Familiarity with data modeling and predictive analytics is a plus
Experience with statistical analysis tools and techniques is a plus

Remote Culture.A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!

Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided.

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees

ZenBusiness Inc.