POSITION

We are looking for an experienced System Engineer to join our Integration & Services division, supporting system operations for an enterprise customer located in New York City, USA, with occasional travel across the U.S. for scheduled events.

Reporting to the Technical Team Leader and the customer’s point of contact, the ideal candidate has at least 5 years of hands-on experience in the field and will be responsible for the day-to-day IT operations at customer sites. This includes the installation, configuration, and troubleshooting of network and perimeter security devices, as well as the ongoing administration of Microsoft, VMware, Dell/EMC, and Fortinet platforms.

Key responsibilities:

Install, configure, and maintain network devices (e.g., switches, routers, firewalls).
Provide first and second-level system support (On-Prem & Azure Cloud environments).
Assist with system monitoring and management activities (e.g., backups, scheduled updates).
Create and maintain technical documentation in line with service workflows.

Work Setup

On-site presence required. The primary customer location is in New York City, with flexibility based on service needs and travel for specific events.

REQUIREMENTS

Must-Have

Strong knowledge of TCP/IP networking
Solid experience with Microsoft Windows (Client and Server OS)
Proficiency with Active Directory
Experience with VMware Enterprise solutions
Familiarity with enterprise hardware architecture
Basic knowledge of mail servers (e.g., Exchange, Office 365, GApps)
Excellent command of English (spoken and written)

Nice-to-Have

VMware VCP-DC certification
Fortinet NSE4 certification
Microsoft AZ-104 certification

SOFT SKILLS

Effective communication and collaboration: Ability to work closely with both the customer and the HQ-based technical team to ensure smooth coordination.
Proactive and solution-oriented mindset: Capable of anticipating issues and responding swiftly and effectively.
Attention to detail and time management: Executes tasks with precision while prioritizing deadlines.
Results-driven approach: Focused on delivering high-quality service and meeting customer expectations.

WHY JOIN BEANTECH?

Joining our team means growing both technically and professionally in a dynamic and innovative environment. You’ll be encouraged to collaborate and share ideas with colleagues to find the best technological and functional solutions to every challenge.

We support your ongoing professional development through tailored training programs that empower you with the skills to lead and deliver successful projects confidently.

At beanTech, you will:

Work on innovative, cutting-edge projects
Explore and develop new solutions
Learn and apply emerging technologies
Gain continuous training and earn certifications

We are committed to gender equality and strive to create an inclusive, respectful work environment where everyone can express their potential without discrimination.

Equal Opportunity Employer

We welcome applications from all qualified individuals, regardless of gender, age, nationality, or background, in accordance with Italian Laws 903/77 and 125/91, and Legislative Decrees 215/03 and 216/03.