Quality Assurance (QA) Analyst

Who we are...

DearDoc provides top doctors with a suite of technology and marketing tools, allowing them to run their practices more efficiently, so that they can give their full attention to their patients. DearDoc works endlessly to ensure that every practice is given whatever they need to run smoothly, and more importantly, to continuously grow with new patients. We are a passionate and hard-working team, dedicated to the 4,500+ practices who use our technology and working to innovate the healthcare space each and every day.

Working with teammates all over the world, we enjoy the autonomy and innovation of a startup environment where people rally around a shared vision, advance quickly within the company, and are invigorated by our fun, fast-paced culture. Truly…we have a LOT of fun.

We’ve been doing this since 2019 and we’d like to think we’re pretty good at it. We are always looking for people who will make us better.

We are seeking a meticulous and proactive Quality Assurance (QA) to join our product team. The QA will be responsible for ensuring that our products function flawlessly, are free from defects, and deliver exceptional user experiences. This role involves close collaboration with the four departmental product managers and direct reporting to the Senior Product Manager.

**All resumes must be submitted In English to be considered**

Must exhibit excellent English and Spanish language communication skills, both in written and oral form. (bilingual)

Compensation

Compensation - $22k MXN/Month

Benefits

• Unlimited PTO

• 11 Paid Holidays

• Annual Week off For the Holidays

• Health Insurance

Essential Functions & Responsibilities

• Product Testing: Design, develop, and execute comprehensive test plans and test cases for both manual and automated testing to ensure product quality and performance.

• Bug Identification and Reporting: Identify, document, and track software defects, inconsistencies, and malfunctions using appropriate bug-tracking process.

• Collaboration: Work closely with product managers, developers, and other stakeholders to understand product requirements, provide timely feedback, and ensure alignment on quality standards.

• Process Improvement: Develop and apply testing processes for new and existing products to meet client needs and enhance overall product quality.

• Documentation: Create and maintain detailed documentation of test plans, test cases, and test results.

• Quality Metrics: Monitor and track quality assurance metrics, such as defect densities and open defect counts, to identify areas for improvement.

Qualifications

• Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.

• Experience: Proven experience in software quality assurance and software development.

• Technical Skills: Strong knowledge of software QA methodologies, tools, and processes. Hands-on experience with automated testing tools and proficiency in.