Service Design at Harmonic has been growing steadily in reach and impact—from innovation and strategy to creating new service offerings. While this internship is remote, it does offer opportunities to work hands-on with clients, one-on-ones with a design team from diverse backgrounds, a dynamic work experience where new ideas and perspectives are welcome, and a few hilarious virtual meetings.

This position is for the United States (US Based Remote eligible). The role may include occasional work at our Atlanta studio or client locations, as agreed to with your manager.

Eligible applicants include rising or graduating undergraduate students as well as current graduate students.

Duration: June - August 2026

Please apply through this form before January 16, 2026, to be considered for this position.

Note: This is a paid position for a full-time service design intern role.

Are you someone who..

Is interested to work specifically in the field of service design, and want to design for the entire experience, not just within one vertical?
In the past, may have been siloed into your role or major, but desires to zoom out and work on the larger customer journey?
Is motivated to innovate, help clients rewrite and restructure the story of their service experience, modernize operations and organizational structures, and create greater value for everyone who participates in a service?

Duties:

Work with a team of designers on a client project while having the opportunity to help assist with internal initiatives at Harmonic Design
Interact with clients, work alongside a team that understands service design at its roots, and be part of the research and innovation process
Contribute to building a community of practice within and outside of Harmonic

Requirements:

Available for 10 weeks starting June 1, 2026 (with some flexibility)
Dedicate a minimum of 30 hours per week
Work during typical Eastern Standard Time work hours (up to 2 hours offset is workable)
Able to work remotely within the United States, with the option of being in-person at Harmonic's studio in Atlanta, GA.

Harmonic Design

Harmonic Design

Harmonic Design