At Jungle Scout, we are on a mission to build the best Amazon competitive intelligence tools for Amazon sellers and brands.

Remote (PST–EST in Canada, excluding Quebec)

At Jungle Scout, we help brands and sellers win on Amazon with industry-leading competitive intelligence tools. We’re looking for a Marketing Operations Manager to elevate our marketing engine through exceptional email execution, smart automation, and strong marketing technology management.

This role sits on the Growth team and works closely with Marketing, Sales, and RevOps to ensure our campaigns, data, and systems run efficiently and drive measurable pipeline impact.

About the Role

You will own both email marketing strategy and the operations that enable it. This means designing and optimizing lifecycle campaigns, managing our marketing tech stack, improving lead routing and scoring, maintaining data quality, and enabling cross-functional teams with insights and streamlined workflows.

What You’ll Do

Email Marketing & Campaign Execution

Build and optimize email programs that drive acquisition, product engagement, and retention across PLG and Enterprise segments.
Develop segmented nurtures, automated workflows, and lifecycle journeys.
Analyze performance and use insights to improve open rates, CTR, conversions, and pipeline creation.

Marketing Operations & Tech Stack Ownership

Manage and optimize Marketo, Salesforce, Chili Piper, Salesloft, Gong, and related integrations.
Partner with RevOps to maintain accurate lead flow, routing rules, lifecycle stages, and data syncs.
Ensure strong data hygiene, segmentation, and attribution across the marketing database.

Lead Scoring, Routing & Qualification

Own and refine lead scoring models using behavioral and firmographic data.
Ensure leads are routed quickly and accurately to the right sales segments.
Influence MQL/SQL criteria and support alignment with Sales and RevOps.

AI-Enhanced Workflow & Content

Use AI to accelerate content creation, reporting, testing, and operational efficiencies.

Cross-Functional Collaboration

Work with Marketing, Sales, and RevOps to align on campaign goals, data needs, and process improvements.
Provide reporting, insights, and recommendations to support GTM strategy.

What Success Looks Like in 6 Months

Email and lifecycle programs are consistently generating high-quality pipeline.
Lead scoring and routing systems are accurate, efficient, and trusted by Sales.
Marketing data is clean, actionable, and improving audience targeting.
The marketing tech stack is streamlined, documented, and optimized for speed and scale.
AI is embedded into content and strategy for faster execution and deeper insights.

Who You Are

4+ years in Email Marketing, Marketing Operations, or similar.
Deep expertise with Marketo, Salesforce, Chili Piper, Salesloft, Gong.
Strong background in email strategy, automation, segmentation, and lifecycle campaigns.
Data-driven, analytical, and comfortable working with complex datasets.
Skilled in lead scoring, lead routing, and maintaining database quality.
AI-native: you use AI tools to work smarter and faster.
Highly organized, detail-oriented, and collaborative.

Bonus Points:

Experience in B2B SaaS, Enterprise marketing, Segment, Power BI, Amazon/ecommerce, or digital marketing fundamentals.

Note: The one constant in our evolving, dynamic environment is change. Needless to say, you’ll never get bored ;) The responsibilities listed above are our needs today but we are keeping future needs & opportunities in mind when hiring for this position. We value adaptability and a growth mindset in team members. Although it’s not promised, the successful candidate should be prepared for the possibility that their role may evolve over time as our business strategies and priorities change.

What you’ll get:

💥The BEST team. You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun.

💥 A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training.

💥 Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers.

💥 Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity.

💥 Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering.

💥 Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees.

💥 Paid Parental Leave Policy. Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family.

About Jungle Scout

Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their ecommerce businesses.

The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help our customers achieve success. We have a remote-first culture with employees across the world as well as in our hub in Chicago, IL.

We prioritize Diversity, Equity, and Inclusion

At Jungle Scout, we recognize the value of different experiences, backgrounds and cultures. We hire intentionally, with this in mind.

Jungle Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Jungle Scout are contingent upon clear results of a comprehensive background check. Background checks will be conducted on all final candidates prior to start date.