About the role:

The Salesforce Administrator at Petvisor plays a key role in supporting and optimizing our Salesforce platform, reporting to the central Revenue Operations team within the Finance organization. This remote role is responsible for maintaining the health, security, and scalability of Salesforce, autonomously providing daily administrative support, and handling user provisioning. A strong emphasis is placed on creating process documentation, managing profiles and permissions, and collaborating with cross-functional teams. As a contributor to Salesforce initiatives that support a global team, this role helps drive continuous improvement and supports business growth.

Apply if you're excited to:

Provide user-focused Tier 1 support by resolving issues and answering requests with a customer-first approach
Administer user accounts, including onboarding, deactivating, and managing roles, profiles, and permission sets
Configure Salesforce to meet business needs, including workflows, validation rules, record types, and page layouts
Contribute to Salesforce projects that drive growth, from testing in sandbox environments to supporting go-live efforts
Collaborate with the Revenue Operations and Finance teams to ensure Salesforce aligns with broader organizational goals
Maintain and improve process documentation and knowledge bases for long-term scalability
Support the integration of Salesforce functionalities with business processes, ensuring data integrity and system reliability

About You

1-2 years of Salesforce Sales Cloud administration experience, with Salesforce Certified Administrator Certification required
Skilled in configuring key Salesforce features such as flow builder, validation rules, approval processes, record types, lightning page layouts, and change sets with experience managing user accounts, roles, profiles, and permissions
Strong troubleshooting skills, with the ability to identify root causes and solutions, while maintaining accurate data and system integrity
Proficient in creating reports, dashboards, and handling data import/export tools, ensuring data quality through cleansing and auditing
Excellent verbal and written communication skills, able to effectively collaborate cross-functionally and explain technical concepts to non-technical teams
Experienced in creating and maintaining detailed technical documentation, including Salesforce configurations and best practices
Quick to learn and embrace new Salesforce features and evolving business processes

Benefits & Perks

Medical coverage for employees and dependents (80-90% covered by employer)
Employer HSA contribution with HDHP
401(k) match up to 3.5%
Dependent Care Flexible Spending Account (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
Flexible Time Off & 13 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual Stipend for Learning and Development