Pismo is a techfin providing a cutting-edge processing platform for card issuing, digital accounts, wallets, merchant management, and other next-gen payment solutions. We currently process millions of accounts for fintechs and large banks worldwide, from Latam and expanding into European and Asian markets, who launch next generation products using Pismo’s resilient and innovative infrastructure.Pismo’s growing list of innovative offerings include:

Card Issuing: A fully featured platform for Visa, Mastercard, or private level issuing of credit and prepaid cards. Pismo’s platform allows its customers to control everything from client acquisition to account management.
Digital Banking & Wallets: Pismo provides a transaction banking core for modern digital banking experiences, from easy client acquisition to enriched cash-in / cash-out operations and internal transfers / P2P transactions.
Seller Management: From the onboarding to the daily management of each seller, Pismo’s platform runs a workflow process with pertinent settlement and commercial parameters for each transaction, such as MDR, clearing rules, settlement requirements, and days to pay.

Summary

We believe that building a postpaid card operation should be quick, painless, and scalable. We work tirelessly to find essential solutions to fit the most complex needs by building a flexible and stable platform that provides access to revolving credit processing functionalities worldwide. We provide world-class, flexible, and reliable intelligence and process automation for billing cycle management worldwide and empower our clients with efficient and reliable tools for managing financial products built around revolving credit.

What you'll do

Roadmap

Identify needs for new products and features, relating them to internal, market and customer demands
Support management in the process of prioritizing and planning the Roadmap
Build the roadmap, using contributions from internal and external stakeholders as a input, aligned with the company's strategy
Ensure the squad follows the roadmap, reducing external noise and shielding the squad
Make the necessary trade offs so that the development of features stays on track
Negotiate priorities with internal and external stakeholders
Influence roadmaps from other squads to contribute with large scope features in the roadmap.
Understand internal client and supplier relationships.
Understand domain dependencies with other squads.

Discovery

Conduct regular discovery and continuous discovery, to ensure evolution of functionalities, products and platform based on external and internal mapping.
Deliver concise, unambiguous user stories and epics
Design user workflows
Map interaction data in user workflows
Perform customer interview planning and execution
Plan and execute product research
Draw wireframes based on Ux flow and interaction data
Write a product requirements document
Cooperate with engineering to size and estimate value delivery
Identify and isolate problems
Conduct risk analysis for the business, development or even the non-development of a feature
Evaluate when to say no for a feature request, offering alternative solutions to reach the same goal

Delivery
Be the focal point to clarify questions about the product or even change the feature when the engineering team identifies any inconsistency during development
Validate requirements and their respective deliverables
Demands the devex team to create public documentation that best represents the product
Introduce functionality to key customers
Align with product marketing for feature launch
Propose estimate delivery times for engineering based on metrics.
Give individualized feedback about what's being delivered and how it is being delivered by engineers, from an agile standpoint.
Master the feature being requested, avoiding conflict with existing feature or past requests.

Tech skills
Understand and discuss aspects related to domain invasion, database separation
Suggest solutions in discussions in sessions such as refinement.
Discuss restful apis, events, microservices and cloud architecture with the engineering team and other Pismo teams
Perform SQL queries, extracting information from databases without the need to consult the engineering team
Send requests to APIs
Perform abstractions and talk about solutions with techleads
Draw and suggest complex user workflows to engineering, taking into consideration the technical component options for delivering a feature (Gateways, databases, pods, queues, UIs, environments, etc).

Seniority
Lead discovery to delivery of products and features to guarantee quality and requirement deliverables;
Maintain product backlog and roadmap organized in agreement of prioritizations;
Drive and contribute with solutions definitions mapped as platform to base product;
Drive communications and alignments with stakeholders.
Exercise an indirect leadership within the squad;
Maintain and support the product operational health with TL.
Ensure that all efforts are refined and planned to accommodate the priorities elected by the executive committee and the product evolution plan.
Negotiate with internal and external stakeholders, do necessary tradeoffs to achieve the strategic company objectives, following the minimum friction philosophy
Recognize and prioritize efficiently the short, medium and long term needs of stakeholders
Cultivate the ability to communicate with internal and external clients to listen and communicate needs and priorities, in addition to identifying points for improvement;
Develop deep knowledge of agile methodologies
Discuss technical solutions with the TL
Teach product management principles and team processes to other PMs or engineers

Minimum Qualifications

Advanced English (speaking)
Experience as a Product Manager
Experience with financial market
Experience working in debt recovery
Knowledge in rest api (can do requests through application such as Postman)
Experience with SQL queries
Experience in agile methodology
Knowledge in Financial Math
Knowledge in Microservices and events architecture
Desirable experience in revolving credit card product and cards market
Desirable previous experience as a developer (will help with the TL discussions)
Desirable Revolving Credit Product outside Brazil.

Core Benefits

Remote work
Flexible hours
Health & Welbeing
Meal & Food vouchers
Remote work financial support
Life Insurance
Medical and Dental
Assistance Employee child care benefit: daycare
Private Pension (2x1)
Vidalink partnership
Day off (Birthday)
Support for studying languages
50% off AWS and GCP certifications
Sesc Partnership
Performance Incentive Plan

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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.