Who We Are

Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.

We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.

About the Role

As a Product Manager at SmartRent, you'll play a critical role in shaping the future of our Smart Apartments platform. This isn't just about building software; it's about revolutionizing how apartment communities operate. You'll leverage the power of our IoT solutions to streamline and automate key workflows, from leasing and resident onboarding to maintenance and operations. You'll dive deep into customer needs and industry trends, translate them into a strategic product roadmap, and drive execution to deliver impactful solutions that enhance efficiency and elevate the resident experience.

In this role, you'll own the entire product development lifecycle, from brainstorming innovative ideas to collaborating with designers, engineers, and stakeholders to bring those ideas to life. You'll be a champion for our users, conducting user research and translating their needs into detailed product specifications and user stories. You'll be expected to push the boundaries of what's possible with our technology, while maintaining a keen eye for detail and a commitment to delivering high-quality solutions. This is an opportunity to make a real difference in the lives of property managers and residents, using technology to create smarter, more efficient, and more enjoyable living experiences.

Responsibilities

Drive product development from existing feature enhancements to entirely new epics
Collect and translate business requirements into solution and implementation specs containing thorough acceptance criteria
Work hands-on with designers to constantly iterate and improve the UI/UX
Attend scrums, retrospectives and planning meetings while taking detailed notes with clearly defined action items
Participate in agile activities such as backlog grooming, feature prioritization and sprint planning
Define and ensure user acceptance and testing criteria is captured and followed throughout the QA
Maintain a direct line of communication with key customers.
Work closely with support, operations and sales to understand and address existing friction points
Aggregate feedback from all channels to drive priority
Create exciting release notes for internal teams and end users
Build and maintain user personas, journey maps and product roadmaps
Assist our design team in the creation of product prototypes, wireframes and mockups
Maintain internal training tools, user guides and knowledge base articles
Communicate effectively with all internal teams and external entities teams to set accurate expectations and proper timelines for product delivery

Qualifications

Bachelor’s Degree in Computer Science, Engineering, Business or related technical degree
3+ years of experience as a Product Manager, Business Systems Analyst, Product Owner, Associate Product Manager, and/or Jr. Product Manager capacity
Highly analytical and diligent personality with ability to constantly solve problems and quickly plan out new features
Expertise in researching, defining and documenting complex business processes
Ability to understand customer needs, business goals and competitive pressures with the ability to convert those into technical documents.
High aptitude to proactively develop customer relationships by empathizing, understanding, anticipating, and providing solutions to customer needs.
Experience defining a product roadmap and prioritizing features based on end user needs
Successful track record of collaboration with key stakeholders
Excellent communication and presentation skills
Proficient in Microsoft Office, Google G-Suite or similar software
Experience with JIRA, Confluence, Figma, Sketch, Amplitude, Google Analytics, Prototyping
Must be passionate about the business with a constant desire to learn more and improve the user experience!

LI-Remote

For our US employees, we offer 100% employer-paid medical coverage, flexible PTO (because we know how important work-life balance is), and competitive 401k and employee stock purchase plans to invest in your future. You’ll fit right in if you:

Do the hard work and go out of your way to deliver excellence
Own outcomes and learn from your mistakes
Are a collaborative and supportive team player; win or lose you lift others up
Value authenticity, other’s perspectives, and diversity in the workplace
Have a passion for smart tech and the real estate industry

Privacy Policy