Head of Systems – End-to-End Supply Chain Automation

The Lumia Group
Head of Systems – End-to-End Supply Chain Automation (Remote)

What You’ll Do

● Develop and Execute the Supply Chain Tech Strategy: Define a comprehensive technology roadmap for an end-to-end supply chain covering procurement, inventory management, order management, warehousing, and distribution. You will set the vision for how goods flow from suppliers to customers in a seamless, automated way.

● Architect and Implement Systems from Scratch: Evaluate, select, and deploy the core platforms (ERP, OMS, WMS, and other key systems) that will form our supply chain backbone. Design the integrations between these systems to ensure real-time data flow and a single source of truth across our supply chain.

● Drive Automation & Innovation: Identify opportunities to automate and optimize every step of the supply chain. This includes implementing warehouse automation (robotics, conveyor systems, IoT sensors), order processing automation (workflow engines, RPA), and data-driven tools (AI/ML for demand forecasting, inventory optimization, route planning). You’ll pilot and integrate cutting-edge technologies to improve efficiency, accuracy, and speed.

● Lead End-to-End Project Delivery: Oversee the full lifecycle of system implementation projects–from requirements gathering and solution design to vendor management, testing, and go-live. You will ensure projects are delivered on time and within budget, managing risks and stakeholder expectations along the way.

● Collaborate Cross-Functionally: Work closely with internal teams to align system capabilities with business needs. Ensure that process design and system configuration support operational workflows and scalability for LOADE and future brands.

● Build and Mentor a High-Performing Team: Hire and lead a team of system analysts, solution architects, and project managers (as needed) to support the implementation and ongoing management of supply chain systems. Foster a culture of innovation, ownership, and continuous improvement within the team.

● Manage External Partners: Engage and coordinate with external technology vendors, consultants, and integration partners. You will negotiate contracts, define scopes, and oversee partners during ERP/OMS/WMS implementations or when deploying automation solutions in warehouses.

● Ensure Scalability, Security & Reliability: Establish governance for system maintenance, upgrades, and data integrity. Implement robust processes for monitoring performance, security, and data quality across all supply chain systems. Ensure the architecture is scalable and flexible to support rapid growth and new business models or brand launches.

● Champion Continuous Improvement: Once systems are live, continually analyze supply chain performance data to identify bottlenecks or enhancement opportunities. Drive iterative improvements and new feature rollouts to keep our supply chain capabilities best-in-class.

● Strategic Leadership: Act as the supply chain technology thought leader at The Lumia Group. Stay abreast of industry trends and emerging technologies, and advise the executive team on how to leverage them. Your insights will help shape not just our technology, but also our overall supply chain strategy and innovation roadmap.

Who You Are

● Seasoned Supply Chain Technology Expert: You have extensive experience (10+ years) in designing and implementing supply chain systems in a retail, e-commerce, or FMCG environment. Your background might include roles such as Senior Solutions Architect, Technical Architect, or Product Owner focused on supply chain and logistics.

● End-to-End Systems Knowledge: Deep understanding of supply chain execution processes and the software that powers them – including ERP (enterprise resource planning for procurement, finance, inventory), OMS (order management systems for sales channels and fulfillment), WMS (warehouse management systems for distribution centers), and ideally TMS (transportation management for logistics). You know how these systems integrate and have led implementations or major enhancements for them.

● Automation & Innovation Mindset: Passionate about leveraging technology to streamline operations. You stay up-to-date on emerging supply chain tech – from warehouse robotics and IoT tracking devices to AI-driven forecasting and decision support. You have a track record of introducing automation (software or hardware) to eliminate manual work and improve accuracy.

● Strategic Thinker and Hands-On Builder: You can craft a big-picture architecture and long-term plan, but you’re equally comfortable rolling up your sleeves to solve technical problems or configure a system. You excel at breaking down ambitious goals into actionable plans. In prior projects, you’ve taken ideas from concept to reality in lean, fast-paced environments.

● Leadership & Team Collaboration: An inspiring leader and team player. You have experience leading cross-functional initiatives and perhaps managing a small team or mentoring others. You communicate clearly, listen to diverse viewpoints, and build consensus to drive projects forward. Working closely with operations managers, engineers, and executives comes naturally to you.

● Entrepreneurial Drive: Thrives in a build-from-scratch setting. Ambiguity or a blank canvas doesn’t intimidate you – it energizes you. You are proactive, resourceful, and resilient, able to adapt as requirements evolve. Your mindset is geared toward growth and figuring out what’s needed to achieve it.

● Customer-Focused & Results-Oriented: You always consider the end customer and business impact in every system or process design. You set high standards for yourself and others, measuring success by tangible improvements in service levels, speed, and cost efficiency.

● Excellent Communicator: Able to translate between business and tech. Whether it’s pitching a vision to the C-suite, training front-line staff on a new tool, or negotiating with a software vendor, you communicate effectively and confidently at all levels.

● Background & Education: A Bachelor’s or Master’s in Engineering, Computer Science, Supply Chain Management or related field is preferred. Professional certifications in project management or supply chain (e.g. PMP, CSCP) are a plus.

Why Join Us

● Make a Lasting Impact: Build something big from the ground up. This is a unique chance to architect the entire supply chain platform that will power a growing portfolio of brands. Your work will directly enable our company’s growth and will be felt by employees and customers for years to come.

● Greenfield Opportunity: No legacy systems to hold you back. You’ll have the freedom to choose modern technologies and design a state-of-the-art system with a focus on automation and efficiency. It’s a playground for innovation and creativity in supply chain tech.

● Strategic Leadership Role: As the Head of Systems, you’ll be a key voice in the leadership team. You will collaborate closely with founders and executives, influencing not just technology decisions but also the broader business strategy. Your insights will shape how we scale and expand into new markets.

● Innovative Culture: Join a company that values innovation, agility, and ownership. The Lumia Group operates with the energy of a startup and the backing of an established business. You’ll work with passionate, forward-thinking colleagues in an environment where bold ideas are encouraged and rapid experimentation is the norm.

● Build Your Team & Legacy: You won’t just join a company; you’ll help build it. You’ll have the opportunity to recruit and develop a talented team around you. Together, you’ll establish best practices and a performance-driven culture in supply chain operations. This is your chance to craft a legacy as a leader who built a world-class operation from scratch.

● Growth and Development: As our brands grow, so will your role. We offer a path for long-term career growth, including potential regional or global responsibilities as we expand. You’ll also have access to professional development opportunities, conferences, and the ability to experiment with the latest technologies in the field.

● Competitive Rewards: We offer a competitive compensation package including salary, performance bonus. We believe in rewarding the people who drive our success.

Join us at The Lumia Group and be the architect of a cutting-edge, automated supply chain that will set new standards in retail. If you’re ready to combine strategy with execution and build something truly special, we’d love to meet you. Apply now to become the driving force behind LOADE’s supply chain revolution and our future brand successes.