{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Weekend FreshChat Sales Support Representative","description":"FreshChat Sales Support Representative

Wing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies looking to build world-class teams & place their operations on autopilot.

The Role

Chat-based only. Responsible for answering inquiries relating to the company’s products and services, assisting customers with sales, informing clients of products and/or services or add-ons that may or may not have been considered previously, has the ability to work under pressure, able to multi-task.

Stand out in the process:

Before you submit your job application here, please complete this mini survey where we can get to know you faster! Here is the link

Responsibilities:

Attracts potential customers by answering product and service questions and suggesting information about other products and services
Recommends potential products or services to management by collecting customer information and analyzing customer needs
Prepares product or service reports by collecting and analyzing customer information
Understand Wing’s different offerings and the value that we provide for each industry through each vertical to answer questions and offer additional value to the customer
Report unusual activity to management
Asked open-ended questions to assess customer needs
Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
Recording sales trends and liaising with account managers to develop sales strategies.
Manage concurrent chats
Promote and communicate to customers current marketing campaigns and promotions
Adhoc tasks

Qualifications:

Excellent written and spoken English communication skills
3+ years of experience with sales chat-based customer support or related role
Comfortable with Chat-based Service tools (Zendesk, FreshDesk, Zoho, etc.)
Comfortable with Mac, Windows, Chrome, iOS, Android, and video call communication tools (Zoom, Google Meet, etc)
Understanding of online software (SaaS) services and/or technology-based solutions
Positive attitude with the desire to contribute to the success of the company and the ability to remain professional while under pressure from customers
Exceptional interpersonal skills
Above average typing speed

Environment & technology needed for the job:

Fast reliable Internet connection & reliable electricity
Professional microphone headset or functional computer microphone equivalent
Fast, responsive computer

Compensation:

- 18,000 PHP to 20,000 PHP

- Work on a 100% remote team that's spread across the globe

- Be a part of an early-growing customer success team at an early-stage, high-growth company

Benefits:

- People-focused company with a culture centered on community and personal growth

- Ability to network with executives at one of the fastest-growing companies in the US

- Opportunity to obtain knowledge about many industries simultaneously

- Remote work friendly

- Avenues for rapid promotion & salary increases as the company scales

Schedule:

Weekend Schedule: Saturday to Sunday US Time

","identifier":"https://remote.com/jobs/wing-assistant-c1df4u73/weekend-freshchat-sales-support-representative-j1f72svd","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Wing Assistant","sameAs":"https://wingassistant.com","logo":"https://cdn.talent-assets.remote.com/company_logos/b6eb9b2f-6c1b-4a27-99cf-e16fb6c81fb2company_logo.png"},"datePosted":"2025-02-04T23:16:27Z","applicantLocationRequirements":[{"@type":"Country","name":"Albania"},{"@type":"Country","name":"Algeria"},{"@type":"Country","name":"American Samoa"},{"@type":"Country","name":"Andorra"},{"@type":"Country","name":"Angola"},{"@type":"Country","name":"Anguilla"},{"@type":"Country","name":"Antigua and Barbuda"},{"@type":"Country","name":"Argentina"},{"@type":"Country","name":"Armenia"},{"@type":"Country","name":"Aruba"},{"@type":"Country","name":"Australia"},{"@type":"Country","name":"Austria"},{"@type":"Country","name":"Azerbaijan"},{"@type":"Country","name":"Bahamas"},{"@type":"Country","name":"Bahrain"},{"@type":"Country","name":"Bangladesh"},{"@type":"Country","name":"Barbados"},{"@type":"Country","name":"Belgium"},{"@type":"Country","name":"Belize"},{"@type":"Country","name":"Benin"},{"@type":"Country","name":"Bermuda"},{"@type":"Country","name":"Bhutan"},{"@type":"Country","name":"Bolivia"},{"@type":"Country","name":"Bosnia and Herzegovina"},{"@type":"Country","name":"Botswana"},{"@type":"Country","name":"Brazil"},{"@type":"Country","name":"British Virgin Islands"},{"@type":"Country","name":"Brunei"},{"@type":"Country","name":"Bulgaria"},{"@type":"Country","name":"Burkina Faso"},{"@type":"Country","name":"Burundi"},{"@type":"Country","name":"Cabo Verde"},{"@type":"Country","name":"Cambodia"},{"@type":"Country","name":"Cameroon"},{"@type":"Country","name":"Canada"},{"@type":"Country","name":"Cayman Islands"},{"@type":"Country","name":"Central African Republic (CAR)"},{"@type":"Country","name":"Chad"},{"@type":"Country","name":"Chile"},{"@type":"Country","name":"China"},{"@type":"Country","name":"Christmas Island"},{"@type":"Country","name":"Cocos (Keeling) Islands"},{"@type":"Country","name":"Colombia"},{"@type":"Country","name":"Comoros"},{"@type":"Country","name":"Cook Islands"},{"@type":"Country","name":"Costa Rica"},{"@type":"Country","name":"Cote d'Ivoire"},{"@type":"Country","name":"Croatia"},{"@type":"Country","name":"Curacao"},{"@type":"Country","name":"Cyprus"},{"@type":"Country","name":"Czech Republic"},{"@type":"Country","name":"Democratic Republic of the Congo"},{"@type":"Country","name":"Denmark"},{"@type":"Country","name":"Djibouti"},{"@type":"Country","name":"Dominica"},{"@type":"Country","name":"Dominican Republic"},{"@type":"Country","name":"Ecuador"},{"@type":"Country","name":"Egypt"},{"@type":"Country","name":"El Salvador"},{"@type":"Country","name":"Equatorial Guinea"},{"@type":"Country","name":"Eritrea"},{"@type":"Country","name":"Estonia"},{"@type":"Country","name":"Ethiopia"},{"@type":"Country","name":"Falkland Islands (Malvinas)"},{"@type":"Country","name":"Faroe Islands"},{"@type":"Country","name":"Fiji"},{"@type":"Country","name":"Finland"},{"@type":"Country","name":"France"},{"@type":"Country","name":"French Guiana"},{"@type":"Country","name":"French Polynesia"},{"@type":"Country","name":"Gabon"},{"@type":"Country","name":"Gambia"},{"@type":"Country","name":"Georgia"},{"@type":"Country","name":"Germany"},{"@type":"Country","name":"Ghana"},{"@type":"Country","name":"Gibraltar"},{"@type":"Country","name":"Greece"},{"@type":"Country","name":"Greenland"},{"@type":"Country","name":"Grenada"},{"@type":"Country","name":"Guadeloupe"},{"@type":"Country","name":"Guatemala"},{"@type":"Country","name":"Guernsey"},{"@type":"Country","name":"Guinea"},{"@type":"Country","name":"Guinea-Bissau"},{"@type":"Country","name":"Guyana"},{"@type":"Country","name":"Haiti"},{"@type":"Country","name":"Honduras"},{"@type":"Country","name":"Hong Kong"},{"@type":"Country","name":"Hungary"},{"@type":"Country","name":"Iceland"},{"@type":"Country","name":"India"},{"@type":"Country","name":"Indonesia"},{"@type":"Country","name":"Ireland"},{"@type":"Country","name":"Isle of Man"},{"@type":"Country","name":"Israel"},{"@type":"Country","name":"Italy"},{"@type":"Country","name":"Jamaica"},{"@type":"Country","name":"Japan"},{"@type":"Country","name":"Jersey"},{"@type":"Country","name":"Jordan"},{"@type":"Country","name":"Kazakhstan"},{"@type":"Country","name":"Kenya"},{"@type":"Country","name":"Kiribati"},{"@type":"Country","name":"Kosovo"},{"@type":"Country","name":"Kuwait"},{"@type":"Country","name":"Kyrgyzstan"},{"@type":"Country","name":"Laos"},{"@type":"Country","name":"Latvia"},{"@type":"Country","name":"Lebanon"},{"@type":"Country","name":"Lesotho"},{"@type":"Country","name":"Liberia"},{"@type":"Country","name":"Libya"},{"@type":"Country","name":"Liechtenstein"},{"@type":"Country","name":"Lithuania"},{"@type":"Country","name":"Luxembourg"},{"@type":"Country","name":"Macao"},{"@type":"Country","name":"Madagascar"},{"@type":"Country","name":"Malawi"},{"@type":"Country","name":"Malaysia"},{"@type":"Country","name":"Maldives"},{"@type":"Country","name":"Mali"},{"@type":"Country","name":"Malta"},{"@type":"Country","name":"Marshall Islands"},{"@type":"Country","name":"Martinique"},{"@type":"Country","name":"Mauritania"},{"@type":"Country","name":"Mauritius"},{"@type":"Country","name":"Mayotte"},{"@type":"Country","name":"Mexico"},{"@type":"Country","name":"Micronesia"},{"@type":"Country","name":"Moldova"},{"@type":"Country","name":"Monaco"},{"@type":"Country","name":"Mongolia"},{"@type":"Country","name":"Montenegro"},{"@type":"Country","name":"Montserrat"},{"@type":"Country","name":"Morocco"},{"@type":"Country","name":"Mozambique"},{"@type":"Country","name":"Namibia"},{"@type":"Country","name":"Nauru"},{"@type":"Country","name":"Nepal"},{"@type":"Country","name":"Netherlands"},{"@type":"Country","name":"New Caledonia"},{"@type":"Country","name":"New Zealand"},{"@type":"Country","name":"Nicaragua"},{"@type":"Country","name":"Niger"},{"@type":"Country","name":"Nigeria"},{"@type":"Country","name":"Niue"},{"@type":"Country","name":"Norfolk Island"},{"@type":"Country","name":"North Macedonia"},{"@type":"Country","name":"Norway"},{"@type":"Country","name":"Oman"},{"@type":"Country","name":"Pakistan"},{"@type":"Country","name":"Palau"},{"@type":"Country","name":"Palestine"},{"@type":"Country","name":"Panama"},{"@type":"Country","name":"Papua New Guinea"},{"@type":"Country","name":"Paraguay"},{"@type":"Country","name":"Peru"},{"@type":"Country","name":"Philippines"},{"@type":"Country","name":"Poland"},{"@type":"Country","name":"Portugal"},{"@type":"Country","name":"Qatar"},{"@type":"Country","name":"Republic of the Congo"},{"@type":"Country","name":"Réunion"},{"@type":"Country","name":"Romania"},{"@type":"Country","name":"Rwanda"},{"@type":"Country","name":"Saint Helena"},{"@type":"Country","name":"Saint Kitts and Nevis"},{"@type":"Country","name":"Saint Lucia"},{"@type":"Country","name":"Saint Pierre and Miquelon"},{"@type":"Country","name":"Saint Vincent and the Grenadines"},{"@type":"Country","name":"Samoa"},{"@type":"Country","name":"San Marino"},{"@type":"Country","name":"Sao Tome and Principe"},{"@type":"Country","name":"Saudi Arabia"},{"@type":"Country","name":"Senegal"},{"@type":"Country","name":"Serbia"},{"@type":"Country","name":"Seychelles"},{"@type":"Country","name":"Sierra Leone"},{"@type":"Country","name":"Singapore"},{"@type":"Country","name":"Slovakia"},{"@type":"Country","name":"Slovenia"},{"@type":"Country","name":"Solomon Islands"},{"@type":"Country","name":"Somalia"},{"@type":"Country","name":"South Africa"},{"@type":"Country","name":"South Korea"},{"@type":"Country","name":"South Sudan"},{"@type":"Country","name":"Spain"},{"@type":"Country","name":"Sri Lanka"},{"@type":"Country","name":"Sudan"},{"@type":"Country","name":"Suriname"},{"@type":"Country","name":"Swaziland"},{"@type":"Country","name":"Sweden"},{"@type":"Country","name":"Switzerland"},{"@type":"Country","name":"Taiwan"},{"@type":"Country","name":"Tajikistan"},{"@type":"Country","name":"Tanzania"},{"@type":"Country","name":"Thailand"},{"@type":"Country","name":"Timor-Leste"},{"@type":"Country","name":"Togo"},{"@type":"Country","name":"Tonga"},{"@type":"Country","name":"Trinidad and Tobago"},{"@type":"Country","name":"Tunisia"},{"@type":"Country","name":"Turkey"},{"@type":"Country","name":"Turkmenistan"},{"@type":"Country","name":"Turks and Caicos Islands"},{"@type":"Country","name":"Tuvalu"},{"@type":"Country","name":"Uganda"},{"@type":"Country","name":"Ukraine"},{"@type":"Country","name":"United Arab Emirates (UAE)"},{"@type":"Country","name":"United Kingdom (UK)"},{"@type":"Country","name":"United States"},{"@type":"Country","name":"Uruguay"},{"@type":"Country","name":"Uzbekistan"},{"@type":"Country","name":"Vanuatu"},{"@type":"Country","name":"Vatican City (Holy See)"},{"@type":"Country","name":"Vietnam"},{"@type":"Country","name":"Wallis and Futuna Islands"},{"@type":"Country","name":"Yemen"},{"@type":"Country","name":"Zambia"},{"@type":"Country","name":"Zimbabwe"}],"jobLocationType":"TELECOMMUTE","baseSalary":{"@type":"MonetaryAmount","currency":"PHP","value":{"@type":"QuantitativeValue","minValue":18000,"maxValue":20000,"unitText":"MONTH"}}}