customer service

Customer Service Representative

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, addressing their inquiries and providing excellent service.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

• Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem.

• Provide accurate, valid, and complete information by using the right methods and tools.

Qualifications:

• High school diploma or equivalent; a college degree is a plus.

• Proven customer support experience or experience as a client service representative.

• Strong phone contact handling skills and active listening.