Status

All systems operational

Updated just now

Performance metrics overview

Please be advised that the statistics are based on the last 90 days. Click on any card to explore more.

Customer satisfaction score (CSAT)

Please be advised that customer satisfaction exceeds 91%.

91%

View 12-month history

Customer satisfaction score (CSAT)

Please be advised that customer satisfaction exceeds 91%.

Current value

91%

12-month history

89%91%92%MarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 12 August 2026

Employee onboarding timeframe

On average, onboarding new employees takes 2 – 3 days.

2.7 days

View 12-month history

Employee onboarding timeframe

On average, onboarding new employees takes 2 – 3 days.

Current value

2.7 days

12-month history

2.4 days2.9 days3.4 daysAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 13 August 2026

First chat response time

Our average response to new chat queries is 51 seconds.

51 seconds

View 12-month history

First chat response time

Our average response to new chat queries is 51 seconds.

Current value

51 seconds

12-month history

44 secs52.5 secs61 secsMarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 5 August 2026

Contract change processing time

Requests for employment contract updates are typically completed in under 2 days.

2 days

View 12-month history

Contract change processing time

Requests for employment contract updates are typically completed in under 2 days.

Current value

2 days

12-month history

0.6 days1.4 days2.1 daysAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 3 August 2026

System components overview

ComponentUptimeStatusLast updated
Website99.99% uptimeAll systems operationaljust now
Platform100% uptimeAll systems operationaljust now
API100% uptimeAll systems operationaljust now

Service history log