Status

All systems operational

Updated just now

Performance metrics

All figures reflect data from the last 90 days. Click any card to view further details.

Customer satisfaction score (CSAT)

Customer satisfaction stands above 91%.

91%

View 12-month history

Customer satisfaction score (CSAT)

Customer satisfaction stands above 91%.

Current value

91%

12-month history

89%91%92%MarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 12 August 2026

Employee onboarding time

Onboarding for new employees typically takes between 2 and 3 days.

2.7 days

View 12-month history

Employee onboarding time

Onboarding for new employees typically takes between 2 and 3 days.

Current value

2.7 days

12-month history

2.4 days2.9 days3.4 daysAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 13 August 2026

First response time (chat)

Our average reply time for new chat queries is 51 seconds.

51 seconds

View 12-month history

First response time (chat)

Our average reply time for new chat queries is 51 seconds.

Current value

51 seconds

12-month history

44 secs52.5 secs61 secsMarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 5 August 2026

Contract change processing time

Requests to update employment contracts are typically completed in less than 2 days.

2 days

View 12-month history

Contract change processing time

Requests to update employment contracts are typically completed in less than 2 days.

Current value

2 days

12-month history

0.6 days1.4 days2.1 daysAugSeptOctNovDecJanFebMarAprMayJunJul
Last updated 3 August 2026

System components

ComponentUptimeStatusLast updated
Website99.99% uptimeAll systems operationaljust now
Platform100% uptimeAll systems operationaljust now
API100% uptimeAll systems operationaljust now

Service history