Status

Planned platform maintenance on November 28, 2026

Updated 28 Nov 2026, 07:00

Performance metrics

All statistics reflect the last 90 days. Click any card to explore more.

Customer satisfaction score (CSAT)

Customer satisfaction exceeds 91%.

91%

View 12-month history

Customer satisfaction score (CSAT)

Customer satisfaction exceeds 91%.

Current value

91%

12-month history

89%91%92%MarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJulAugSeptOct
Last updated 03 November 2026

Time to onboard employees

The average onboarding period for new employees falls between 2 and 3 days.

2,7 days

View 12-month history

Time to onboard employees

The average onboarding period for new employees falls between 2 and 3 days.

Current value

2,7 days

12-month history

2,4 days2,9 days3,4 daysAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJulAugSeptOct
Last updated 02 November 2026

First response time (chat)

On average, we reply to new chat queries within 47 seconds.

47 seconds

View 12-month history

First response time (chat)

On average, we reply to new chat queries within 47 seconds.

Current value

47 seconds

12-month history

44 secs52,5 secs61 secsMarAprMayJunJulAugSeptOctNovDecJanFebMarAprMayJunJulAugSeptOct
Last updated 03 November 2026

Time to process contract changes

Requests to update employment contracts are typically completed in under 2,3 days.

2,3 days

View 12-month history

Time to process contract changes

Requests to update employment contracts are typically completed in under 2,3 days.

Current value

2,3 days

12-month history

0,6 days1,5 days2,4 daysNovDecJanFebMarAprMayJunJulAugSeptOct
Last updated 02 November 2026

System components

ComponentUptimeStatusLast updated
Website99,98% uptimeAll systems operationaljust now
Platform100% uptimeAll systems operationaljust now
API100% uptimeAll systems operationaljust now

Service history