Security and compliance
Remote safeguards your organisation and employees’ sensitive HR and payroll information with industry-leading security and compliance.
Remote delivers a secure platform for payroll, benefits, taxes and compliance so you can scale your global team with assurance. Protecting your data and your employees’ information is one of our highest priorities.
We hold ISO27001 certification, are SOC 2 compliant and accredited at CSA Star Level 1, which reflects our stringent security policies and procedures.
These accreditations show our ongoing commitment to uphold the highest security standards.
Independent third-party auditors regularly review and verify our practices, assuring a robust and dependable security posture you can rely on.
Our infrastructure runs in isolated networks with restricted, fully auditable access.
Our systems are defended by advanced firewalls featuring threat detection and prevention mechanisms.
For compliance and protection we use Amazon Web Services as our cloud provider; it meets strict industry standards: SOC 1,2,3, ISO 27001/27017/27018, PCI-DSS
Our dedicated Security team protects your business through comprehensive security practices.
Application security audits: We identify vulnerabilities and keep audit logs of application access and changes to strengthen network security.
Data security: We treat the safety of personal and employee information with utmost seriousness, encrypting all data both in transit and at rest.
Internal security: We apply the Least Privilege Principle, limiting system access to essential staff only. All internal tools and systems require SSO, and we run regular recertification and training to uphold our strict standards.
When collecting and storing critical personal information about your business and new hires — such as salary details, addresses, bank details and government-issued IDs — extreme caution is required.
Remote Data Protection Guard provides market-leading policies, processes and controls that ensure compliance with the world’s strictest privacy laws.
To strengthen security for Remote users and their data, we have enabled two-factor authentication (2FA) and single sign-on (SSO) for logins.
2FA asks users to enter a code delivered to their mobile device through an authenticator app such as Google Authenticator or Duo Mobile. SSO can be enabled across the company, letting users sign in to the Remote platform securely with their corporate credentials.
We do not allow our commitment to data security to slow you down.
Our systems and processes enable us to sustain 99.999% uptime.
Our top-tier product delivers industry-leading response times below 150ms.
We continuously monitor applications and infrastructure, perform daily data backups, and transmit application logs off site, where they are retained for 30 days.
Our HR and payroll security policies and procedures are validated and certified externally by the world’s leading security institutions.
Remote complies with GDPR by keeping data encrypted and secure wherever it travels. We enable your employees to request modification or deletion of their personal data, upholding the highest standards set out by the GDPR.
All sensitive information, including key documents and data, is encrypted and accessible only to the owner and to internal platform administrators. We reduce exposure by removing data that is not strictly necessary for business operations. If you would like to contact us about security, please send an email to [email protected]
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Remote takes the security of its customers very seriously and continually seeks improvement. In this context, the work of the security research community makes an important contribution. If you discover a vulnerability that affects Remote, please complete the form below with all necessary details to reproduce the issue, helping us to resolve it promptly.
Remote's Vulnerability Disclosure Program is critically important to us. We are constantly monitoring our platforms to protect and improve security. If you find a potential weakness, please notify our Security team so we can investigate.
Payroll security covers the measures an organisation must implement to protect payroll data and financial assets from threats like fraud, data breaches and unauthorised access. This involves applying a range of safeguards, such as secure data-handling practices, a resilient IT infrastructure and robust security policies and procedures.
Payroll abuse (also called payroll fraud) happens when an employee or malicious actor exploits weaknesses in a company’s financial management system to misappropriate funds.
Payroll carries several risks, including:
Inaccurate tax calculations
Non-compliance with local employment laws
Cyberattacks
Human error
Inaccurate record-keeping
If your organisation operates internationally, you must be aware of and comply with payroll regulations and tax systems in your employees’ countries. Failure to comply can lead to substantial penalties and fines, and reputational harm.
Outsourcing to an unfamiliar third-party payroll provider also carries risks, including loss of control, data breaches, poor service quality or that provider’s non-compliance with regulations. That is why it is vital to use a trusted, reliable provider.
Finally, be aware of internal fraud risks, including:
“Ghost” employees
Falsified hours
Inflated commission schemes
Pay rate manipulation or alteration
Payroll records can be compromised in various ways. They may fall into the wrong hands through insider threats (for example, data theft by a disgruntled employee) or via external attacks. Companies that rely on outdated systems with known vulnerabilities are especially vulnerable to these threats.
Many breaches happen through the following techniques:
Phishing attacks. Attackers may deceive payroll staff into revealing login credentials, granting unauthorised access to payroll systems.
Malicious software. Malware and viruses can damage systems, steal data or disrupt payroll processes.
Ransomware attacks. This involves malicious software that encrypts your data and blocks access. Attackers typically demand a significant ransom to restore system access.
To secure payroll, implement comprehensive security measures, including:
Strong encryption
Multi-factor authentication
Strict access control
Robust firewalls
If you outsource payroll, ensure your chosen platform is regularly updated and well supported, with ISO-standard security protocols in place. Also train your people regularly on security best practices, such as creating strong passwords and recognising phishing attempts.
Finally, assess the ongoing effectiveness of your security through regular audits and risk assessments.