Employer of Record & PEO 5 min

EOR Onboarding: Get up and running in record time

Written by James Doman-Pipe
August 16, 2024
James Doman-Pipe

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Getting up to speed with new software and providers can be overwhelming, and can appear even more challenging for those new to employer of record (EOR) services.

From navigating the intricacies of income tax rules to understanding complex benefits options, there’s a lot to keep track of. Mistakes can lead to expensive errors, compliance issues, legal challenges, and delays in setting up your international workforce. 

That’s why it's essential to have clear and reliable guidance on various aspects of hiring, paying, and managing your global employees. Without the right support, you risk facing unexpected complications that could affect your business operations and employee satisfaction.

At Remote, we understand that getting started with EOR services can seem daunting. 

That’s why we offer expert guidance through our Customer Success Implementation specialists. Our expert team members serve as your dedicated point of contact to ensure you maximize the benefits of our EOR product right from the start.

How can Remote help you get started on your EOR journey?

To begin with, we assign an implementation manager who’s committed to your success.

The implementation team will support you through the entire process and provide training to help you easily grasp the essentials of EOR so you can get your international workforce up and running. 

Having an implementation manager as a dedicated resource to answer your questions at every stage of onboarding means you can move forward with confidence, ease, and speed. 

Your implementation manager will help you:

Onboard successfully

Onboarding is ‌the first stage where your company’s culture can make a mark, especially in a remote workforce. An efficient and well-structured onboarding process sets the groundwork for long-term success, driving higher retention rates and a more collaborative work environment.

Our expert support team helps you onboard international hires easily, while reducing administrative tasks. This not only saves you time but also minimizes the risk of costly mistakes. Our team makes sure your new team members feel welcome and engaged from day one, fostering a positive work environment and a motivated team.

Prevent delays by offering support

Implementation managers provide continuous support during your first 30 days to resolve any pending questions and prevent onboarding setbacks. Our team is always available to address your concerns and ensure a smooth transition.

With Remote’s specialized onboarding team, you gain direct access to knowledge and experience in managing international team members. 

Accelerate your EOR skills

Our team also provides personalized planning designed to support your global hiring strategy, helping you achieve your business goals even faster

You’ll also have access to several resources, including product demos and an educational content series covering billing, terminations, and other relevant topics. These resources are designed to help you boost your EOR skills while managing your global workforce.

Learning about the various processes involved in international hiring via an EOR can help you add value to your team quickly, and make global expansion a success.

link to Remote employee onboarding checklist: a template for remote hires

Remote employee onboarding checklist: a template for remote hires

Have your remote hires up and running quickly with our tried and trusted remote employee onboarding checklist.

What does the EOR onboarding experience with Remote look like?

Our goal is to make the onboarding process not just efficient but also enjoyable for you and your new employees, setting the stage for long-term success.

  • Every new EOR customer will receive a personalized introductory email from their assigned implementation manager, ensuring a welcoming start of your journey with us.

  • Your implementation manager will then schedule a call to provide an overview of the implementation program, offering clear insights and setting the stage for a successful partnership.

  • The next step is a walkthrough of the EOR product, showing you key features and product capabilities to achieve quick results once you get started.

  • Throughout the program, your implementation manager will email you a series of educational content covering relevant topics to support your early success. Additionally, they will be available to answer any questions or concerns you may have, providing continuous support and peace of mind.

  • Lastly, your implementation manager will be actively involved in helping you through your first EOR onboarding, guaranteeing a smooth and effective setup for your international hires and setting a solid foundation for future success.

An on-going partnership with Remote

After your implementation program is complete, you'll be introduced to your dedicated Customer Success Manager (CSM). Your Remote CSM will be your trusted advisor for all your remote employment needs. 

Our CSM team provides essential tools, including self-service educational resources, and serves as your go-to contact for any questions about hiring new employees or contractors, hiring within specific countries, using the Remote platform, and more.

Ready to start employing team members in other countries using Remote? Sign up now to begin onboarding employees and contractors in minutes!

Need help finding out if Remote is right for your business? Contact us to speak with one of our global employment experts today.

link to Remote’s commitment to total transparency for onboarding, response times, and more
2 min

Remote’s commitment to total transparency for onboarding, response times, and more

We believe that working in the open creates stronger long-term relationships with our customers, and that transparency is a key reason many of the fastest growing businesses have continued success scaling with us. That’s why we are excited to share our Service Metrics page.
link to How to measure the effectiveness of an onboarding strategy
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How to measure the effectiveness of an onboarding strategy

Learn about key metrics that can help you measure the effectiveness of your onboarding strategy.

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