Engineering 5 min

How the Remote API solves employers’ most complex problems

Written by Sam Halstead
March 25, 2022


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Remote and hybrid work are here to stay. That evolution means new challenges for distributed teams — both for employers and the people they employ. This shift means software companies that support HR, payroll, and other related processes must now prepare to support international growth for their customers in addition to their current domestic offerings.

Upgrading your product suite with a global employment option is a must to keep up with this shift, but navigating international compliance, legal, tax, and benefits channels yourself can be challenging. That’s why Remote makes it easier than ever for you to white label our employer of record (EOR) solution, empowering your customers to hire beyond their borders directly from your platform.

We built our EOR solution with your customers in mind! We analyzed the problems employers face when scaling globally and developed our platform to simplify the process from end to end for HR teams and hiring managers.

Check out these common challenges we can help your customers solve:

1. Onboarding (and offboarding) globally distributed teams.

Remote and hybrid work became widespread thanks to pandemic-fueled necessity, but the world will never return to an office-only default. This means employers are now faced with onboarding (and offboarding) remote workers in numerous countries. What used to be a tried and true process now can get complex very quickly when it comes to managing local regulations, statutory health benefits, and taxes in multiple countries. Plus, HR teams still need to maintain a seamless and professional experience no matter where the employee is located.

At Remote, we handle local payroll, taxes, benefits, and compliance, so your employees feel as safe and secure as your business does. Every employee receives a localized experience based on their country of residence, and our in-house experts monitor regulatory changes in every country we’re in, allowing us (and you!) to operate at maximum efficiency. What’s more, your customers can get the full Remote experience directly in your platform through our new API. It’s a win-win for everyone!

2. Managing compliance across countries.

As remote work becomes more widespread, many organizations will need to have multi-disciplinary experts in every location who can understand the local regulations and compliance laws, as well as build processes to manage and administer benefits, time off, taxes, and more.

Remote operates as an EOR, taking on the legal responsibility for international workers and processing things like time off and benefits programs to ensure compliance with local regulations. We absorb the liability and responsibility for payroll, taxes, benefits, and more so HR and people teams can focus on talent acquisition and the employee experience rather than international compliance and labor laws.

Through the Remote API, you can take the experience one step further and reduce HR headaches for your customers by automatically syncing things like time off requests with our global employment platform. Imagine how fast your customers can grow when they don’t have to worry about avoiding costly compliance mistakes!

3. Data silos, logins, and duplicate work…no more!

One of the top pains we hear from people leaders is that their HR tools don’t talk to each other. This can mean endless rework and logins to manage and update data across multiple systems.

We help minimize complexity for people leaders. That’s why we created the Remote API — to help our software partners in the HR and payroll space build custom connections that eliminate duplicate data entry for their customers and show all of their people and payroll data where they need it. With the Remote API, you can help consolidate global employee data and streamline data maintenance for HR teams to eliminate duplicate work and reduce the number of logins your customers need to remember. That’s one nice-to-have we all want in our lives!

What endpoints are available?

Ready to get started? This list of endpoints is just the beginning. There is no limit for developers who want to leverage our simple yet powerful API interface to build custom applications that create unique user experiences.

  • Customer Onboarding: Enable customers to sign up with Remote without leaving your platform.

  • Customer Updates: Sync customer details across platforms.

  • Employee Onboarding: Add employees to Remote and complete the onboarding process end to end within your platform.

  • Country Availability: Shows all countries supported and the form schema to start a new employment.

  • Employee Updates and Offboarding: Sync employee updates across platforms or initiate an employee offboarding.

  • Document Management: Upload, download, and share employee files across platforms.

  • Time Off: Create and sync time off requests across platforms.

  • Payslips: Search and show employee payslips within your platform.

  • Billing: Search and show billing statements for custom queries.

  • SSO: Enable single sign-on for users who need to access the Remote platform directly.

Become a Remote API partner

Whether an employer's need is vast or small, the Remote API can help plug those gaps while delighting users in a single platform. Layering the Remote API onto your system means you can offer a new product to your customers before they start looking elsewhere; reduce the number of logins customers need to remember; prevent data silos from forming across your tech stack by showing your people and payroll data in one place; and so much more!

Ready to start the journey to becoming an API partner? Request access today to learn more and view our developer documents.

If you're a Remote Customer and wondering how you can access the Remote API, check out the Remote API for Customers.

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