Customer satisfaction score (CSAT)
Customer satisfaction exceeds 91%.
91%
Service status
Performance metrics
All figures reflect the last 90 days. Click any card to see further details.
Employee onboarding time
Typical onboarding for new employees takes between 2 and 3 days.
2.7 days
First response time (chat)
Average reply time to new chat queries is 51 seconds.
51 seconds
Contract change processing time
Requests to update employment contracts are typically completed in under 2 days.
2 days
System components
| Component | Uptime | Status | Last updated |
|---|---|---|---|
| Website | 99.99% uptime | All systems operational | just now |
| Platform | 100% uptime | All systems operational | just now |
| API | 100% uptime | All systems operational | just now |