Security and compliance
Remote safeguards your company and employees’ sensitive HR and payroll information with industry-leading security and compliance measures.
Remote delivers a secure platform covering payroll, benefits, tax and compliance so you can scale your global team confidently. We place the protection of your data and your employees’ data at the highest priority.
We are ISO27001 certified, SOC 2 compliant and CSA Star Level 1 accredited, reflecting the rigour of our security policies and procedures.
These accreditations evidence our ongoing commitment to uphold the highest security standards.
Independent third-party auditors regularly review and verify our practices, delivering a robust and dependable security posture you can rely on.
Our infrastructure operates within isolated networks that have restricted, fully auditable access.
We secure our systems with advanced firewalls that incorporate threat detection and prevention capabilities.
For compliance and protection, we rely on Amazon Web Services as our cloud provider; AWS adheres to strict industry standards: SOC 1,2,3, ISO 27001/27017/27018, PCI-DSS
Our dedicated Security team protects your business through comprehensive security practices.
Application security audits: We assess vulnerabilities and retain audit logs of application access and modifications to strengthen network security.
Data security: We treat private and employee information with utmost care, encrypting all data both in transit and at rest.
Internal security: We apply the Least Privilege Principle to limit system access to authorised personnel only. All internal tools require SSO, and we run periodic recertification and training to uphold our exacting standards.
When collecting and storing critical personal information about your company and hires, such as salary figures, addresses, bank details and government-issued IDs, extreme caution is required.
Remote Data Protection Guard provides industry-leading policies, processes and controls that ensure compliance with the world's strictest privacy laws.
To strengthen security for Remote users and their data, we have enabled two-factor authentication (2FA) and single sign-on (SSO) at login.
2FA requires users to enter a code delivered to their mobile device via an authenticator app such as Google Authenticator or Duo Mobile. SSO may be configured organisation-wide, letting users sign into the Remote platform securely with their company credentials.
We do not allow our commitment to your data’s security to slow you down.
Our tools and processes enable us to sustain 99.999% uptime.
Our best-in-class product delivers industry-leading response times under 150ms.
We continuously monitor applications and infrastructure, perform daily data backups, and transfer application logs off-site, where they are retained for 30 days.
Our HR and payroll security policies and procedures undergo external validation and certification by the world’s leading security institutions.
Remote meets GDPR requirements by keeping data encrypted and secure wherever it travels. We enable employees to request modification or deletion of their personal data, upholding the GDPR’s highest standards.
All sensitive information, including key documents and data, is encrypted and accessible only to the owner and authorised platform administrators. We reduce exposure by purging data that is not essential for business operations. If you wish to contact us about security, please send an email to [email protected]
Explore Remote's complete range of products and services.
Employ full-time workers anywhere in the world.
Onboard and pay contractors worldwide in their local currencies with no hidden fees.
Remote delivers industry-leading security and reliability.
Receive ironclad IP protection that guarantees you retain full ownership of your assets.
Accelerate your global expansion with confidence.
Remote takes customer security very seriously and continuously seeks improvements. In this context, work from the security research community makes an important contribution. If you discover a vulnerability affecting Remote, please complete the form below with all necessary details to reproduce the issue so we can resolve it promptly.
Remote's Vulnerability Disclosure Program is critically important to us. We are constantly monitoring our platforms to protect and improve security. If you find a potential weakness, please notify our Security team so we can investigate.
Payroll security denotes the steps a company must implement to shield payroll data and financial assets from threats such as fraud, data breaches and unauthorised access. This includes adopting safe data-handling practices, a secure IT infrastructure and robust security policies and procedures.
Payroll abuse, also called payroll fraud, happens when an employee or malicious actor exploits weaknesses in a company’s financial systems to misappropriate funds.
Payroll involves several risks, including:
Incorrect tax calculations
Non-compliance with local employment legislation
Cyberattacks
Human error
Inaccurate record-keeping
If your organisation operates internationally, you must be aware of and comply with payroll regulations and tax systems in your employees' countries. Failure to comply can attract substantial penalties and reputational harm.
Outsourcing to an unknown third-party payroll provider can expose you to risks including loss of control, data breaches, poor service quality or regulatory non-compliance by that provider. For this reason, use a trusted and reliable provider.
Finally, be mindful of internal fraud risks, such as:
“Ghost” employees
Falsified hours
Inflated commission schemes
Pay rate manipulation or alteration
Payroll records can be compromised through various channels. They may be exposed by insider threats (for example, data theft by a disgruntled employee) or by external attacks. Organisations running outdated systems with known vulnerabilities are especially at risk.
Many breaches arise from the following methods:
Phishing attacks. Attackers may trick payroll staff into disclosing login credentials, granting unauthorised access to payroll systems.
Malicious software. Malware and viruses can compromise systems, exfiltrate data or disrupt payroll processing.
Ransomware attacks. This refers to malware that infiltrates and encrypts data, after which the attacker typically demands a substantial ransom to restore access.
To secure payroll, implement comprehensive security measures, such as:
Strong encryption
Multi-factor authentication
Strict access control
Robust firewalls
When outsourcing payroll, ensure your chosen platform is regularly updated and well supported, with ISO-standard security protocols in place. Regularly educate your staff on security best practices, such as creating strong passwords and recognising phishing attempts.
Finally, assess the ongoing effectiveness of your security through periodic audits and risk assessments.