How Zapier hires talent worldwide — without the compliance guesswork, manual data entry, or admin friction.

Zapier is an AI orchestration platform that enables businesses to build and automate workflows, deploy AI agents, and connect systems across 9,000+ apps. It has always operated as an all-remote, distributed company, founded on the principle that geography should not determine who gets hired. If the right engineer was based in Poland, Zapier wanted the flexibility to hire them there, or wherever they are.

The challenge: compliance risk when hiring across borders

Putting that principle into practice required hiring beyond the few countries where Zapier already had legal entities. Each new market brought its own employment laws, tax rules, and compliance requirements, and getting any of it wrong created real legal exposure. As Laura Del Gaudio, Zapier's Associate General Counsel for Global Employment, puts it, "It's really hard to understand compliance globally across hundreds of countries." Zapier chose an Employer of Record model specifically to close that gap, reducing the misclassification risk that can come from hiring outside its own entities.

On the payroll side, Zapier faced a similar challenge. As the company expanded into new markets, entities sometimes came online faster than its lean payroll team could acquire the local expertise to support them, leaving the team exposed to rules and regulations they were not yet familiar with.

The solution: a single partner for EOR, payroll, and HR data

Zapier wasn't after another vendor to manage. It wanted a partner ready to work alongside its team as the company scaled, and it found that in Remote, which now underpins three connected layers of Zapier's employment stack: Employer of Record, Global Payroll, and a native integration with BambooHR.

"What we were looking for was a true partner, not just a vendor-customer relationship."

Laura Del Gaudio, Associate General Counsel, Global Employment

Remote Employer of Record

Remote's EOR lets Zapier hire compliantly in markets where it has no legal entity, with Remote taking on the contractual responsibility of the employer relationship. That certainty gives Zapier the peace of mind to hire in more countries.

Remote Global Payroll

In markets such as India and Spain, where Zapier had no prior payroll experience, Remote's in-country teams support Zapier's payroll function directly and guide them through unfamiliar rules and regulations. A built-in upload feature also handles Zapier's variable monthly payments, replacing what used to be manual entry.

BambooHR integration

Zapier uses BambooHR as its system of record for HR data, so a native integration with Remote was non-negotiable from the start. With it in place, updates now flow automatically between the two systems: new hires, terminations, address changes, and salary changes all sync without anyone touching a spreadsheet.

The impact: faster hiring, leaner payroll, deeper automation

With Remote deployed across EOR, payroll, and HR systems, the benefits appear differently across each part of the business.

Global hiring: moving from hours of research to quick compliance reassurance

Where compliance questions once meant hours of independent research, Zapier's legal team can now get clear answers quickly from Remote’s responsive team. "Normally, I would have to spend several hours researching; working with Remote, it was less than a half an hour of my time, and I was confident in the information I was getting," Laura says. That confidence comes from more than speed: because Remote is contractually the employer of record, the accountability for getting it right sits with Remote too.

"As an attorney, I like to see that stuff in writing. They took that on. That is their role. That's why you use a provider like Remote."

Laura Del Gaudio, Associate General Counsel, Global Employment

The result: in the last six months alone, Zapier has hired into eight new countries through Remote's EOR, with further entities, including Ireland, Australia, and New Zealand, now moving onto the platform.

Payroll: manual entry replaced, local expertise trusted

On payroll, the upload feature that eliminated manual data entry has translated into a measurable time saving: Zapier's team estimates up to 80% of the time previously spent on variable payments each month. "We don't have to do anything manually anymore, which is great," the team says.

That efficiency is paired with a deeper reliance on Remote's local payroll experts, especially in markets Zapier was entering for the first time.

"I speak to Remote’s local teams on a regular basis and get so much help and support from them that I would be truly lost without them."

Fiona Wilson, Senior Global Payroll Specialist

The combination of automation and local expertise has removed payroll as a constraint on where Zapier can grow next.

Integrations: Remote is designed to be built on

The BambooHR integration handles the core HR data sync automatically, but Zapier didn't stop there. Its People Ops team took it further by building a series of Zaps, leveraging Remote’s open API, to automate their entire expense workflow in days. From review to approval to posting expenses in Remote, the end-to-end process now runs automatically without manual intervention.

"Our people ops team have built a number of Zaps and agents, which allow us to review expenses with a one-click approval. And once they're approved, they automatically sync to Remote with the API. And that means they're automatically in payroll without having to review them."

Fiona Wilson, Senior Global Payroll Specialist

"It's honestly been a true pleasure to work with the Remote team. Just being able to have that confidence is great for our team’s day to day. That's why we wanted Remote, and they've come through for us on that."

Laura Del Gaudio, Associate General Counsel, Global Employment

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