Customer satisfaction score (CSAT) overview
For your reference, customer satisfaction remains above 91%.
91%
Current status
Performance metrics overview
For your reference, these statistics cover the past 90 days. We invite you to click on any card to explore further.
Average time to onboard employees
On average, onboarding new employees takes between 2 and 3 days.
2.6 days
Average first response time (chat)
For your reference, we typically reply to new chat queries in an average of 51 seconds.
51 seconds
Average time to process contract changes
Requests to update employment contracts are, on average, completed in less than 2.2 days.
2.2 days
System components overview
| Component | Uptime | Status | Last updated |
|---|---|---|---|
| Website | 100% uptime | All systems operational | just now |
| Platform | 100% uptime | All systems operational | just now |
| API | 100% uptime | All systems operational | just now |