Customer satisfaction score (CSAT)
Customer satisfaction is above 91%.
91%
Status
Planned platform maintenance on November 28, 2026
Updated Nov 28, 2026, 7:00 AM
Performance metrics
All statistics are based on the past 90 days. Click on any card to explore more.
Time to onboard employees
Average time to onboard new employees is between 2 and 3 days.
2.7 days
First response time (chat)
We take an average of 47 seconds to reply to new chat queries.
47 seconds
Time to process contract changes
Request for employment contracts updates are on average completed in around less than 2.3 days.
2.3 days
Payroll Accuracy
Average payroll accuracy across the globe is >99%
99.92%
System components
| Component | Uptime | Status | Last updated |
|---|---|---|---|
| Website | 99.98% uptime | All systems operational | just now |
| Platform | 100% uptime | All systems operational | just now |
| API | 100% uptime | All systems operational | just now |