Global HR — 6 min
United States — 17 min
Whether you’re a startup, a small business, or a global enterprise, the US market represents a game-changing new level of potential revenue growth.
But expanding stateside isn’t easy. Competition is high, and there’s a labyrinth of federal, state, and local compliance challenges to overcome.
In this comprehensive guide, we explain why business expansion can be beneficial and why expanding to the US could be a great idea. We also discuss how to overcome potential challenges and outline the steps for successfully expanding to the US. Finally, we address the expenses of setting up shop in the US and show you how to do it in a cost-effective, efficient, and safe way.
So, let’s dive right in.
Business or market expansion is the process of increasing the reach, scale, and operations of a company. This growth can occur through a number of different strategies, such as opening new branches, entering new markets, or launching new products or services.
The primary goal of business expansion is to increase market share. With that comes more profits and a larger market.
Common examples of business expansion include the following:
Geographic expansion from opening new locations domestically or internationally
Diversifying a product line to attract new customers
Mergers and acquisitions to combine resources and capabilities with other companies
Business expansion often involves scaling operations and investing in new technology. Another aspect is adapting to changing market trends to stay competitive and meet changing or increasing customer demands.
When US-based readers hear the words “business expansion,” they may think of entering foreign markets. However, the reverse is also true: many foreign companies and business owners are eager to expand to the US.
The US has long been an attractive destination for international companies that want to increase their market reach. Here are four of the top benefits:
With a GDP of over $27 trillion, the US has the largest economy in the world. It’s also situated strategically in the middle of North America, giving your business access to other large regional markets such as Canada and Mexico.
More importantly, Americans enjoy a higher standard of living than many other parts of the world, giving them significant spending power. This enormous consumer market makes the US highly appealing for businesses of all sizes, with the potential to tap into new customer segments and scale significantly.
Historically, the US has welcomed international trade. As such, US businesses tend to have access to global supply chains and are able to form partnerships with organizations around the world. All of this can translate to more opportunities for your business.
The US is also renowned for its innovative spirit. Exposing your team to the American business culture can help your company develop unique product offerings and services that cater to a wide variety of consumer interests.
An established market presence in the US can enhance your brand’s credibility and recognition across the globe.
The US is home to numerous multinational corporations and innovative startups, which opens the door to strategic partnerships, collaborations, and global networking. This, in turn, can attract new customers, partners, and investors.
The US has an enormous pool of talented, well-educated workers to tap into. Having local expertise and support team members on the ground can make your expansion into the region easier and boost your chances of succeeding.
Given these benefits, it’s worth considering branching out to the US. But, as we said earlier, you must be aware of the potential challenges and disadvantages to do so successfully.
As mentioned, expanding your business operations to the US is not without its difficulties. Here are some of the key challenges and disadvantages you’ll need to overcome:
The US is a notoriously competitive market, with over 33 million small businesses currently registered.
And, as a new entrant, that competition is only likely to grow. As an example, there were nearly half a million new business applications in April 2023 alone. In such a competitive landscape, you may have your work cut out for you for attracting top talent.
It’s not impossible, though — even if your hiring budget is modest. If you work with an employment partner like Remote, you can offer tailored benefits to attract and retain the best employees, such as 401(k), health insurance, and even equity incentives.
Insights from 2,500+ decision makers and employees in key markets to help you uncover the benefits your team want and need in 2023.
While cultural challenges may be more subtle than market and labor challenges, they are still significant and should not be overlooked. Consider the following:
Communication styles. The US favors a more direct communication style but employs a much more indirect approach to negative feedback. Both of these things may be radically different from what you and your existing team are used to.
Decision-making. Companies in the US generally prefer a flat or shallow organizational hierarchy and value individual input and contributions. This may be jarring if your company has a more hierarchical approach to organization.
Diversity. The US is characterized by broad cultural diversity, so a foreign company investing in it may have to adjust its products and go-to-market approach to suit a more diverse target market.
Relationships. Business in the US is often transactional, with less emphasis on building personal relationships.
Customer expectations. Consumers in the US generally have high expectations for customer service and product quality. They expect easy returns and money-back policies for consumer goods, which can impact your company’s profit margin.
As you begin expanding into the US, misunderstandings and misalignments along any of these lines can have potentially profound effects.
US regulations can be particularly complex because they often differ at the federal, state, and even local levels. Consider the following:
Tax and payroll. When paying taxes and managing your payroll, you must comply with federal, state, and sometimes city- or county-specific tax and overtime laws. Without a US payroll expert to guide you, this can quickly become overwhelming and land you in a whole world of tax and legal troubles.
Fortunately, Remote can handle all of this for you. We take care of all the compliance and calculations, making it quick, easy, and painless to pay your US employees.
Labor laws. This applies to state and federal employment laws, too, including legislation around minimum wage, working hours, anti-discrimination, and safety regulations. Non-compliance — intentional or otherwise — can result in heavy fines, penalties, and reputational damage, so it’s crucial to get everything right from the get-go.
For example, it’s often assumed that all salaried employees are automatically exempt from overtime, but factors like the nature of the duties, the number of hours worked, and the employee’s salary level play a significant role.
Remote can help ensure that you’re adhering to the relevant labor laws in your employees’ locations.
Trademarks and intellectual property (IP). Any trademarks, patents, and copyrights that you possess will need to be protected under US law, which can potentially create problems. At the same time, your business operations, products, or services must not infringe on the IP rights of others.
Remote’s experts can help you navigate any potential issues and protect your IP.
Data privacy. Like many regions around the world, the US has specific laws and regulations concerning data privacy. Some states, like California, even have their own individual data privacy laws. It’s important to ensure that you adhere to these regulations.
Immigration laws. If you’re planning to relocate employees to the US, you will need to navigate the US visa and immigration system. Without the right guidance, this can be complicated and time-consuming.
Use our expert hiring guide for information on local benefits, taxation, and compliance requirements to help you employ in the US with ease.
Entering the US market often requires a substantial financial outlay. Typical costs include purchasing or leasing real estate, establishing a supply chain, and doing extensive marketing to build brand awareness in the new market.
We’ve already mentioned the need for regulatory compliance. You’ll run into legal and compliance costs here, as well, associated with meeting US regulatory standards.
Since the US market is highly competitive, there’s no guarantee of success. Misjudging market demand, underestimating local competition, or failing to adapt to consumer preferences can lead to considerable financial losses.
Fluctuating exchange rates and economic instability can also impact profitability. Companies may face challenges in recouping their investment if the expansion doesn’t generate the expected return on investment.
An unsuccessful expansion can tarnish your company's brand reputation, both in the new market and in the home country. Unfortunately, negative publicity or customer dissatisfaction can have long-term repercussions that make it challenging to regain trust and market position.
So, while the US market offers lots of opportunities, it’s important to carefully weigh the potential disadvantages and challenges and have a backup plan to mitigate the risks associated with expanding your business to the US.
If you’ve decided to enter the US market, the next question is: what’s the best way to go about it?
While the process of expanding into the US is quite involved, it can be broken down into several broad steps.
Begin by identifying your competitors, your target audience, and their consumer behavior. Who has market share? How do they communicate with their audience? How do customers tend to convert?
To answer these questions, you’ll need to rely on multiple resources and potentially even external parties. But once you have compiled and analyzed your answers, you’ll be able to identify opportunities and challenges and understand what’s viable and what isn’t.
From here, you can outline the labor and resources you’ll need, including which roles to hire for and what kind of expertise you’ll require.
Once you’ve done your research and identified where the opportunities and challenges lie, you need to craft a detailed plan that outlines your business expansion strategies and financial projections. Include timelines, benchmarks, and milestones. This plan will serve as a roadmap for your expansion and can be used to attract potential investors.
Weigh up the pros and cons — including tax implications and exposure risk — and determine the most suitable US business structure for your company. Depending on your size and goals, this could be a corporation, LLC, or partnership. The type of entity you choose affects your tax obligations, reporting responsibilities, and liabilities.
In other words, if you go this route, you establish an owned entity in the US.
Remote can help you meet incorporation requirements for the state(s) where you set up your company branches.
Alternatively, you can work with an employer of record (EOR), like the one provided by Remote. This allows you to hire, pay, and manage people in the US without having to set up an entity there. Using an EOR is discussed in more detail below.
If you are setting up your own entity, you will need to register it yourself. This can potentially be a lengthy process that involves the following steps:
Choosing a name or “doing business as” (DBA). Your business name should be aligned with your brand and not infringe on any copyrights or trademarks. You can also opt for a DBA if you want to operate under a different trade name.
Filing the relevant tax information. You may need to file multiple tax documents, depending on where your business will operate.
At the federal level, you will typically need to obtain an employer identification number (EIN) from the Internal Revenue Service (IRS).
Each state where you establish a company branch will have its own requirements regarding sales tax, employment tax, and more. Note that some local governments enforce their own business tax rules, too, which can vary for cities and counties within the same state.
Register with the Secretary of State. Finally, you will need to register with the Secretary of State in the state where your business will be based. If you plan to operate in multiple states, you may need to register in each state separately. Remote can help you manage your Secretary of State compliance requirements.
Depending on what your business does and where it’s based, you may need certain permits or licenses to run it legally. For example, you may require a general business license and/or an industry-specific license, such as a health or safety permit. Make sure you understand exactly what you need at every level and that you’re able to comply.
You must also comply with additional state requirements, if any. For instance, some states have unique requirements that go beyond basic registration, such as publishing a notice of your business formation in a local newspaper or filing an initial report.
Note that, to avoid any legal issues, it’s important to obtain all relevant permits before you start doing business.
Open a US business bank account and set up the necessary financial network to facilitate smooth business operations.
Once all your paperwork has cleared, you can start hiring and onboarding employees (or relocating your existing ones).
Before you commit to hiring locally, you may want to test the waters. One common approach is to work with independent contractors before making things permanent. That way, should your plans not work out, you can easily part ways.
Remote allows you to easily manage and pay your contractors and automatically completes the relevant tax documents (such as Forms W-9 and 1099).
Expanding to the US can generate some serious expenses, both up-front and longer-term.
Cost categories can include:
Legal and registration fees
Licensing and permit fees
Office space rental or purchase (if applicable)
Hiring and payroll costs
Marketing and advertising expenses
Technology and equipment investments
Supply chain and logistics expenses
Expenses can vary widely depending on your industry, location, and company size, so there’s no set, standard cost for expanding a business to the US.
However, there are some benchmarks to keep in mind. Initial setup costs can be in the tens of thousands of dollars, and this figure doesn’t account for ongoing expenses, such as payroll, supply chain, and logistics costs.
For a detailed breakdown of what you can expect, see our guide on the real cost of opening a business entity.
If these overheads seem prohibitive, don’t be put off just yet. For many businesses, there’s a more cost-effective way to break ground stateside.
As mentioned, working with an EOR such as Remote removes the need to establish a legal entity in this country. This immediately takes away a lot of the setup costs.
It’s not just about saving money in the short term, though. There are operational benefits, as well. We handle all the heavy legal and administrative lifting, including compliance, payroll, and benefits, and allow you to hire and onboard quickly.
Given the complexity of the US’s multi-level statutory structure, this is a particularly valuable benefit of partnering with an EOR. Without localized expertise, your business can quickly find itself on unsteady ground.
With an EOR, you’re not just restricted to the US, either. If you also plan to hire in other countries or have existing employees there, you can hire and manage them all through Remote’s HR Management platform.
Remote’s EOR service saves time and removes the need to hire an expensive, in-house HR team. This allows you to focus on what matters: running your core operations and actually growing your business.
If you want to open your own entity in the US, we can still help in a number of ways, depending on your preferred path.
For instance, if you establish an entity but don’t want to arrange your own benefits, insurance, and registrations, you have the option of working with a professional employer organization (PEO) instead of an EOR. You can use our US-specific PEO services to pay and manage your people.
Learn more about the differences between EORs and PEOs — and which approach is more suitable for your business — in our detailed guide.
Alternatively, if you’re comfortable with arranging your own benefits, insurance, and registrations, you can use our Global Payroll service to quickly, easily, and compliantly pay your international and US-based personnel.
Expansion into the US market can be a game-changer for many businesses. Despite the challenges and costs, the potential rewards are immense.
It’s not a simple process, though.
If you’re thinking about expanding to the US, it’s highly advisable to lean on the support and expertise of an all-in-one, proven global employment partner like Remote.
Our EOR service can save you time and money and give you the flexibility to hire and manage your US team. In doing so, you avoid cultural pitfalls and permanent establishment risk and can hire more confidently in your new market.
Plus, we help you avoid any unsuspected fines and penalties you might inadvertently incur by not being fully up-to-date on US legal and tax requirements.
Alternatively, if you want to set up your own legal entity in the US, our one-stop shop for global HR services can simplify and streamline your operations. With Remote as a global expansion partner, you can:
Run your US payroll in minutes
Select and offer market-leading benefits
Ensure you’re compliant with state regulations
Outsource critical HR tasks
Manage and pay local (and international) independent contractors
Manage your day-to-day HR needs, such as leave and expense management
Most importantly, you gain access to our experienced, in-house, local experts, as well as our knowledgeable partners. We can steer you through the whole process of hiring in the US, ensuring that you have all the knowledge and support you need.
To learn more about how we can help you grow in the world’s biggest market, check out our tailored US expansion offerings — or speak to one of our friendly experts today.
Here are the answers to some common questions when it comes to business expansion:
Small companies benefit from business expansion by increasing their market presence, which can lead to a larger customer base and more revenue streams.
Expansion also allows for economies of scale, which reduces per-unit costs through larger production volumes.
Finally, spreading business operations across different regions or product lines helps to diversify risk and boost brand recognition.
The cost of expanding a business varies widely based on factors like industry, scale, and market location. Costs typically include real estate, marketing, staffing, inventory, and technology investments.
For some ballpark figures, small-scale expansions might range from tens of thousands to a few hundred thousand dollars, while larger ventures can cost millions.
Expansion refers to a company growing its own operations, opening new locations, or launching new products or services while maintaining full control and ownership.
Franchising, on the other hand, is a strategy where a business (the franchisor) grants the rights to third parties (franchisees) to operate under its brand and business model. The franchisees then invest their own capital and pay fees or royalties to the franchisor.
The external investment and management that franchising brings can lead to faster growth of the franchisor’s brand — without the need to inject a lot of capital into the growth process.
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